Job
- Level
- Senior
- Job Feld
- IT, Support, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 60.900 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
Job Technologien
Deine Rolle im Team
With our unified SaaS platform deltaconX, we simplify regulatory compliance, to streamline transaction reporting processes. Since the market launch in 2013, we have been committed to helping businesses meet evolving regulatory demands efficiently.
Our platform is the one stop shop for our clients to be compliant with key regulations like EMIR, MiFIR, SFTR, REMIT, MAS, HKMA and many more. As we continue to grow through our Go-Global initiative and strategic partnerships, we are looking for talented individuals to join us in shaping the future of regulatory compliance and delivering innovative solutions to our clients.
We are seeking a Senior Application Support Analyst to join our Service Desk team. In this role you will be responsible for supporting our clients and partners in ensuring the reliability and performance of our SaaS product.
- Support and optimise our regulatory reporting platform, ensuring seamless operations and continuous improvement.
- Collaborating with external and internal stakeholders (partners, development team, QA, and product team)
- Work with regulatory transaction reporting regulations engaging closely with internal teams, partners, and clients. (https://deltaconx.com/supported-regulations/)
- Provide support and consultation to our customers, addressing their needs and resolving issues efficiently.
- Monitor to ensure compliance with new technical and regulatory requirements as required.
- Independently and professionally communicate with customers and partners to deliver solutions and manage expectations.
- Conduct UAT testing, evaluating functionality and output of our SaaS product.
- Conduct onboarding of new clients.
Aufgabenverteilung
Neue Features
Maintenance, Bugfixing
Kundenkontakt
Dokumentation
Organisation
Meetings
Unsere Erwartungen an dich
Erfahrung
- 4+ years of experience in Level 1 & 2 Application Support, working with complex applications in sectors such as Banking, Energy, Tax or Compliance
- Previous working experience in the financial services industry, banking, energy, FinTech, or compliance sector are a must.
- Technical Skills: Strong IT generalist Strong proficiency in API tools, data transformation, SFTP Postman, Excel, FileZilla, Visual studio code, and Ponton X/P Messenger. Network technology skills (CCNA or equivalent certification is an advantage) Knowledge of XML or CSV is required.
- General knowledge in SDLC
- Release Management
- Kanban / Waterfall
- Language Skills: Fluent in English and German (required).
- Genuine interest in developing regulatory knowledge, particularly transaction reporting (e.g., EMIR, MiFIR, SFTR, Dodd-Frank, or REMIT).
- Highly motivated, adaptable, and eager to contribute to a dynamic environment.
- Independent Working Style: You thrive when working autonomously and have the drive to take initiative.
- Familiar with project management methodologies, and comfortable applying them to daily work.
- Analytical thinker with strong problem-solving skills, ensuring a high sense of quality and responsibility in all tasks.
Benefits
Essen & Trinken
Work-Life-Integration
Mehr Netto
Gesundheit, Fitness & Fun
Job Standorte
Standort Wien
Wienerbergstraße 11, Tower B/6th Floor/Top 01
1100 Wien
Österreich
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Das ist dein Arbeitgeber
deltaconX
Wien, Lucerne, London
DeltaconX ist ein führender Anbieter von regulatorischen Meldeplattformen, der Unternehmen im Finanz- und Energiemarkt dabei unterstützt, ihre vielfältigen regulatorischen Anforderungen zu erfüllen. Gegründet im Jahr 2013 und mit Hauptsitz in Luzern, Schweiz, bietet deltaconX eine einheitliche Plattform, die den Meldeprozess über verschiedene Vorschriften hinweg automatisiert und somit die Einhaltung gesetzlicher Bestimmungen vereinfacht. Die Plattform von deltaconX ermöglicht die Verwaltung von Transaktionsdaten aus unterschiedlichen Quellen und für verschiedene Asset-Klassen. Unsere Kunden profitieren von einer reduzierten Gesamtbetriebskosten (TCO) um bis zu 50%, indem administrative und Wartungsaufwände minimiert werden.
Description
- Unternehmensgröße
- 1-49 Employees
- Gründungsjahr
- 2013
- Sprachen
- Deutsch, Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid
- Branche
- Banken, Finanz, Versicherung, Handel, Energiewirtschaft, Umwelt
Application Support Analyst
- Gehalt
- ab 60.900 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
- Easy Apply
- Easy Apply
