Arbeitsplatz Bild deltaconX
Logo deltaconX

Application Support Analyst

Job

  • Level
    Senior
  • Job Feld
    IT, Support, System
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Gehalt
    ab 60.900 € Brutto/Jahr
  • Ort
    Wien
  • Arbeitsmodell
    Hybrid, Onsite
  • Job Technologien

    Deine Rolle im Team

    With our unified SaaS platform deltaconX, we simplify regulatory compliance, to streamline transaction reporting processes. Since the market launch in 2013, we have been committed to helping businesses meet evolving regulatory demands efficiently.

    Our platform is the one stop shop for our clients to be compliant with key regulations like EMIR, MiFIR, SFTR, REMIT, MAS, HKMA and many more. As we continue to grow through our Go-Global initiative and strategic partnerships, we are looking for talented individuals to join us in shaping the future of regulatory compliance and delivering innovative solutions to our clients.

    We are seeking a Senior Application Support Analyst to join our Service Desk team. In this role you will be responsible for supporting our clients and partners in ensuring the reliability and performance of our SaaS product. 

    • Support and optimise our regulatory reporting platform, ensuring seamless operations and continuous improvement.
    • Collaborating with external and internal stakeholders (partners, development team, QA, and product team)
    • Work with regulatory transaction reporting regulations engaging closely with internal teams, partners, and      clients. (https://deltaconx.com/supported-regulations/)
    • Provide support and consultation to our customers, addressing their needs and resolving issues efficiently.
    • Monitor to ensure compliance with new technical and regulatory requirements as required.
    • Independently and professionally communicate with customers and partners to deliver solutions and manage expectations.
    • Conduct UAT testing, evaluating functionality and output of our SaaS product.
    • Conduct onboarding of new clients.

    Aufgabenverteilung

    • Neue Features

    • Maintenance, Bugfixing

    • Kundenkontakt

    • Dokumentation

    • Organisation

    • Meetings

    Unsere Erwartungen an dich

    Erfahrung

    • 4+ years of experience in Level 1 & 2 Application Support, working with complex applications in sectors such as Banking, Energy, Tax or Compliance
    • Previous working experience in the financial services industry, banking, energy, FinTech, or compliance sector are a must.
    • Technical Skills: Strong IT generalist Strong proficiency in API tools, data transformation, SFTP Postman, Excel, FileZilla, Visual studio code, and Ponton X/P Messenger. Network technology skills (CCNA or equivalent certification is an advantage) Knowledge of XML or CSV is required.
    • General knowledge in SDLC
    • Release Management
    • Kanban / Waterfall
    • Language Skills: Fluent  in English and German (required).
    • Genuine interest in developing regulatory knowledge, particularly transaction reporting (e.g., EMIR, MiFIR, SFTR, Dodd-Frank, or REMIT).
    • Highly motivated, adaptable, and eager to contribute to a dynamic environment.
    • Independent Working Style: You thrive when working autonomously and have the drive to take initiative.
    • Familiar with project management methodologies, and comfortable applying them to daily work.
    • Analytical thinker with strong problem-solving skills, ensuring a high sense of quality and responsibility in all tasks.

    Benefits

    Essen & Trinken

    Work-Life-Integration

    Mehr Netto

    Gesundheit, Fitness & Fun

    Job Standorte

    Map of company locations
    • Standort Wien

      Standort Wien

      Wienerbergstraße 11, Tower B/6th Floor/Top 01

      1100 Wien

      Österreich

    Themen mit denen du dich im Job beschäftigst

    Das ist dein Arbeitgeber

    deltaconX

    deltaconX

    Wien, Lucerne, London

    DeltaconX ist ein führender Anbieter von regulatorischen Meldeplattformen, der Unternehmen im Finanz- und Energiemarkt dabei unterstützt, ihre vielfältigen regulatorischen Anforderungen zu erfüllen. Gegründet im Jahr 2013 und mit Hauptsitz in Luzern, Schweiz, bietet deltaconX eine einheitliche Plattform, die den Meldeprozess über verschiedene Vorschriften hinweg automatisiert und somit die Einhaltung gesetzlicher Bestimmungen vereinfacht. Die Plattform von deltaconX ermöglicht die Verwaltung von Transaktionsdaten aus unterschiedlichen Quellen und für verschiedene Asset-Klassen. Unsere Kunden profitieren von einer reduzierten Gesamtbetriebskosten (TCO) um bis zu 50%, indem administrative und Wartungsaufwände minimiert werden.

    Description

  • Unternehmensgröße
    1-49 Employees
  • Gründungsjahr
    2013
  • Sprachen
    Deutsch, Englisch
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Hybrid
  • Branche
    Banken, Finanz, Versicherung, Handel, Energiewirtschaft, Umwelt
  • Logo deltaconX

    Application Support Analyst

    Gehalt
    ab 60.900 € Brutto/Jahr
    Ort
    Wien
    Arbeitsmodell
    Hybrid, Onsite
    Easy Apply
    Easy Apply

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