Job
- Level
- Erfahren
- Job Feld
- IT, Application, DevOps
- Anstellung
- Teilzeit / Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 64.554 € Brutto/Jahr
- Ort
- Graz, Wien
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Position entwickelst du maßgeschneiderte ServiceNow-Lösungen, implementierst ITIL-Prozesse wie Incident oder Change und koordinierst eng mit Kunden, um optimale technische Umsetzungen zu gewährleisten.
Job Technologien
Deine Rolle im Team
- As a ServiceNow Implementation Consultant/Developer (m/f/d), you will independently translate the requirements of our customers into powerful ServiceNow solutions.
- You translate technical and procedural requirements into specific technical implementations, and master the balance between customer requirements and platform standard (out-of-the-box).
- As part of a strong team, you deliver projects from concept to go-live.
- Independent configuration, customizing and implementation of ServiceNow solutions (e.g. ITSM, CSM, ITOM) over the entire project life cycle.
- Implementation of ITIL-based processes (e.g. Incident, Problem, Change, Request, Service Catalog, CMDB) in ServiceNow.
- Technical analysis of customer requirements as well as derivation and evaluation of solution approaches with regard to feasibility and effort.
- Carrying out tests, fault analysis and quality assurance of the implemented solutions.
- Close coordination with customers and specialist areas to clarify requirements and present solutions.
Unsere Erwartungen an dich
Ausbildung
- You have a degree in an IT environment or a comparable qualification and have already successfully implemented several ServiceNow projects.
Qualifikationen
- Profound knowledge of ITIL processes and their mapping in ServiceNow.
- Safe handling of ServiceNow's core technical components (JavaScript, Glide API, Flow Designer, integrations).
- ServiceNow certifications (e.g. Certified System Administrator, Certified Implementation Specialist) are an advantage.
- Strong communication skills and the ability to talk to customers on a professional and technical level.
- Ability to implement projects independently and in a results-oriented manner.
- Communicate fluently in German and English, both orally and in writing.
- Willingness to travel in the DACH region.
Erfahrung
- Several years of practical experience in implementing and configuring ServiceNow.
- Experience with agile or scrum methods.
Unser Angebot
- In addition to an interesting, constantly evolving work environment, we offer remuneration appropriate to your level and position.
- For legal reasons, we provide information about the minimum annual salary of €64,554 gross on a full-time basis under the collective agreement.
- The final salary is, of course, based on your individual experience.
- You can expect a modern working environment with meal vouchers and attractive health and sports offers.
- Flexible working hours, home office options and our company kindergarten promote a good work-life balance.
- In addition, you benefit from employee benefits, joint corporate events and other benefits.
Benefits
Gesundheit, Fitness & Fun
Mehr Netto
- 🚎Verkehrsmittel-Zuschuss
- 🏝️Urlaubs- und Weihnachtsgeld
- 👷♂️Zusatzversicherung
- 💵Bonuszahlungen
- 🛍Mitarbeitervergünstigungen
- 👴🏻Betr. Altersvorsorge
Work-Life-Integration
Essen & Trinken
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Magenta Telekom
Graz, Wien
Mit seinen über 4 Millionen Kunden ist T-Mobile Österreichs zweitgrößter Mobilfunkanbieter - und das bei einem Marktanteil von beachtlichen 32 Prozent! Die treibende Kraft des Unternehmens sind seine rund 1.300 Mitarbeiterinnen und Mitarbeiter, die mit Engagement, Kompetenz und Leidenschaft Tag für Tag an ihren Produkten arbeiten.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Internet, IT, Telekom
Arbeitgeber-Reviews
von devworkplaces.com
Gesamt
(3 Bewertungen)3.5
Engineering
3.1Career Growth
3.2Culture
4.0Workingconditions
3.8