Job
- Level
- Erfahren
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
- Job Feld
- IT, Support, Project
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 55.356 € Brutto/Jahr
Job Zusammenfassung
In dieser Rolle entwickelst du neue Workplace AI Funktionen, koordinierst deren Einführung und Schulung in der Organisation, bereitest Dokumentationen vor und unterstützt die Nutzer bei der Identifikation von wertvollen KI-Anwendungen.
Job Technologien
Deine Rolle im Team
- Take new Workplace AI features from initial assessment through testing, approval, communication and controlled rollout.
- Develop a thorough understanding of new ChatGPT Enterprise capabilities and translate technical changes into practical value for end users.
- Coordinate the organizational processes required to enable new features in an enterprise environment.
- Prepare and maintain feature documentation, service descriptions, decision documents and implementation plans.
- Coordinate security, data-protection, compliance and risk assessments with the responsible expert teams.
- Organize pilots, gather feedback and turn findings into concrete improvements before broader rollout.
- Prepare user communications, guidance, FAQs, enablement materials, workshops and training sessions.
- Support adoption activities across Erste Group countries and help users identify meaningful AI use cases.
- Provide business-hours L2 support and coordinate L3 support for feature-related questions, requests and incidents.
- Monitor platform developments, release notes and emerging AI capabilities, and assess their relevance for our environment.
- Work closely with the Product Owner, platform administrators, security and data-protection teams, Microsoft, OpenAI and local IT organizations.
- Maintain the feature and adoption backlog and support prioritization based on user value, risk and implementation effort.
Unsere Erwartungen an dich
Qualifikationen
- Strong technical affinity and a genuine interest in artificial intelligence, digital workplace services and emerging technologies.
- Ability to understand new technical capabilities quickly and explain them clearly to non-technical audiences.
- Understanding of security, data protection and governance requirements in a regulated enterprise environment.
- Familiarity with Microsoft 365, ServiceNow, Jira or comparable enterprise platforms is beneficial.
- Fluent English, German.
Erfahrung
- At least three years of relevant experience in technology consulting, digital adoption, change management, product operations, project management or a comparable role.
- Experience coordinating initiatives across technical, business, security and governance stakeholders.
- Experience preparing structured documentation, presentations, user guidance or training materials.
- Experience with ChatGPT Enterprise, Microsoft 365 Copilot, Copilot Agent Builder or similar AI platforms is an advantage.
Unser Angebot
- The minimum wage for this full-time position in accordance with the collective agreement with complete fulfillment of the functional profile is EUR 55.356,00 gross per year.
- We offer our employees the opportunity to divide their hours between working from home and at the office.
Benefits
Mehr Netto
Work-Life-Integration
Essen & Trinken
Gesundheit, Fitness & Fun
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Erste Bank
Wien
Die Erste Bank Oesterreich ist die größte Bankengruppe Österreichs. Sie bildet gemeinsam mit den Sparkassen ein starkes Team, das seinen Kunden bestmöglichen Service und höchste Sicherheit bietet.
Description
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Banken, Finanz, Versicherung
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