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Workplace AI Feature Enablement & Adoption Specialist

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Job

  • Level
    Erfahren
  • Ort
    Wien
  • Arbeitsmodell
    Hybrid, Onsite
  • Job Feld
    IT, Support, Project
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Gehalt
    ab 55.356 € Brutto/Jahr

Job Zusammenfassung

In dieser Rolle entwickelst du neue Workplace AI Funktionen, koordinierst deren Einführung und Schulung in der Organisation, bereitest Dokumentationen vor und unterstützt die Nutzer bei der Identifikation von wertvollen KI-Anwendungen.

Job Technologien

Deine Rolle im Team

  • Take new Workplace AI features from initial assessment through testing, approval, communication and controlled rollout.
  • Develop a thorough understanding of new ChatGPT Enterprise capabilities and translate technical changes into practical value for end users.
  • Coordinate the organizational processes required to enable new features in an enterprise environment.
  • Prepare and maintain feature documentation, service descriptions, decision documents and implementation plans.
  • Coordinate security, data-protection, compliance and risk assessments with the responsible expert teams.
  • Organize pilots, gather feedback and turn findings into concrete improvements before broader rollout.
  • Prepare user communications, guidance, FAQs, enablement materials, workshops and training sessions.
  • Support adoption activities across Erste Group countries and help users identify meaningful AI use cases.
  • Provide business-hours L2 support and coordinate L3 support for feature-related questions, requests and incidents.
  • Monitor platform developments, release notes and emerging AI capabilities, and assess their relevance for our environment.
  • Work closely with the Product Owner, platform administrators, security and data-protection teams, Microsoft, OpenAI and local IT organizations.
  • Maintain the feature and adoption backlog and support prioritization based on user value, risk and implementation effort.

Unsere Erwartungen an dich

Qualifikationen

  • Strong technical affinity and a genuine interest in artificial intelligence, digital workplace services and emerging technologies.
  • Ability to understand new technical capabilities quickly and explain them clearly to non-technical audiences.
  • Understanding of security, data protection and governance requirements in a regulated enterprise environment.
  • Familiarity with Microsoft 365, ServiceNow, Jira or comparable enterprise platforms is beneficial.
  • Fluent English, German.

Erfahrung

  • At least three years of relevant experience in technology consulting, digital adoption, change management, product operations, project management or a comparable role.
  • Experience coordinating initiatives across technical, business, security and governance stakeholders.
  • Experience preparing structured documentation, presentations, user guidance or training materials.
  • Experience with ChatGPT Enterprise, Microsoft 365 Copilot, Copilot Agent Builder or similar AI platforms is an advantage.

Unser Angebot

  • The minimum wage for this full-time position in accordance with the collective agreement with complete fulfillment of the functional profile is EUR 55.356,00 gross per year.
  • We offer our employees the opportunity to divide their hours between working from home and at the office.

Benefits

Mehr Netto

Work-Life-Integration

Essen & Trinken

Gesundheit, Fitness & Fun

Themen mit denen du dich im Job beschäftigst

Job Standorte

  • Standort Wien

    Österreich

Das ist dein Arbeitgeber

Erste Bank

Erste Bank

Wien

Die Erste Bank Oesterreich ist die größte Bankengruppe Österreichs. Sie bildet gemeinsam mit den Sparkassen ein starkes Team, das seinen Kunden bestmöglichen Service und höchste Sicherheit bietet.

Description

  • Sprachen
    Englisch
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Full Remote, Hybrid, Onsite
  • Branche
    Banken, Finanz, Versicherung

Arbeitgeber-Reviews

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  • Engineering

    3.5
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Workplace AI Feature Enablement & Adoption Specialist

Gehalt
ab 55.356 € Brutto/JahrNetto aus dem Bruttogehalt im Inserat umgerechnet.ab 38.628 € netto/Jahr
Ort
Wien
Arbeitsmodell
Hybrid, Onsite
Diversität
Für alle Personen geeignet (m/w/d)

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