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IT Infrastructure Support Engineer

Job

  • Level
    Erfahren
  • Job Feld
    IT, Network
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Ort
    Premstätten
  • Arbeitsmodell
    Hybrid, Onsite
  • Job Technologien

    Deine Rolle im Team

    • Lead problem management efforts, including external moderation and team improvements.
    • Handle P1/P2 incident management and conduct 8D root cause analysis and lessons learned.
    • Oversee a specific cost center regarding forecasting, purchase orders, and bills.
    • Ensure proper cost center separation and adherence to SLAs.
    • Manage upgrades for Windows 11 clients and servers, including IT OT Server PM, Windows Server, and Linux Server.
    • Oversee daily operations and serve as the main partner for local technical Services.
    • Conduct regular status meetings infrastructure teams (local and global).
    • Collaborate with the global support team for service center transitions.

    Unsere Erwartungen an dich

    Qualifikationen

    • Successfully completed studies in Informatics, Electronics or a comparable field.
    • Familiarity with Windows and Linux server Management, IT Service Management (e.g. ITIL) and Service Now.
    • Knowledge of cost center management and license management.
    • Strong understanding of infrastructure management and technical Services.
    • Excellent problem-solving and incident management skills.
    • Ability to coordinate and manage multiple tasks and Projects.
    • Strong communication and team collaboration skills.
    • Fluent english language skills, german is an advantage.

    Erfahrung

    • Proven experience in IT and OT solution Management.

    Benefits

    Gesundheit, Fitness & Fun

    Essen & Trinken

    Work-Life-Integration

    Mehr Netto

    Job Standorte

    Map of company locations
    • Standort Premstätten

      Standort Premstätten

      8141 Steiermark

      Österreich

    Das ist dein Arbeitgeber

    ams AG

    ams AG

    Unsere Sensorsolutions nehmen das Messen auf eine neue Ebene, indem sie eine fließende Schnittstelle zwischen Menschen und Technologie schaffen. Wir ermöglichen unseren Kunden Produkte mit hocheinzigartigen Eigenschaften zu erschaffen – Produkte, die smarter, sicherer, leichter bedienbar und ökologischer sind.

    Description

  • Sprachen
    Englisch
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Hybrid, Onsite
  • Branche
    Elektronik, Automatisation, Handel, Internet, IT, Telekom
  • Logo ams AG

    IT Infrastructure Support Engineer

    Ort
    Premstätten
    Arbeitsmodell
    Hybrid, Onsite

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