Job
- Level
- Senior
- Job Feld
- IT, Support, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 55.000 € Brutto/Jahr
- Ort
- Schrems
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Position unterstützt du die IT-Infrastruktur, indem du Endbenutzer-Hardware und Software konfigurierst, ITSM-Prozesse anwendest und umfassende Problemlösungen zur Verbesserung der Systemeffizienz führst.
Job Technologien
Deine Rolle im Team
- Deploy, configure, and support end-user hardware (PCs, laptops, mobiles, printers), operating systems, and productivity software.
- Apply ITSM processes (asset, change, incident, request, problem, and project management) to meet service level agreements.
- Maintain and refresh the IT disaster recovery plan; conduct stakeholder walkthroughs as needed.
- Support site-based IT systems and participate in troubleshooting, root cause analysis, and problem resolution.
- Drive operational excellence, security, and infrastructure initiatives; identify improvement opportunities.
- Lead peers and influence customers to ensure compliance with IT standards and share best practices.
- Participate in internal audits and contribute to budgeting and forecasting for IT infrastructure.
- Uphold company policies on ethics, data protection, security, and compliance; safeguard physical and information assets.
- Analyse complex data to recommend improvements and lead technical teams with minimal supervision.
Unsere Erwartungen an dich
Ausbildung
- Bachelor's degree, Associate degree or high school diploma
Qualifikationen
- ITIL foundations certification and/or CompTIA A+ certification is nice to have
- MS Windows Operating Systems and MS Office Suites
- Hardware - PC's, laptops, mobile devices, PC peripherals
- Working knowledge of other IT infrastructure (network, servers, storage, phone systems)
- Knowledge of miscellaneous equipment used in manufacturing locations such as bar code scanners, specialized printers, industrial PCs, RF Scanners, etc. is very nice to have
- Ability to adapt and learn; to support complex IT environments that may contain various operating systems, desktop, network, phone, and mobile technology
- IT Service Management (ITIL) - Asset Management, Incident Management, Request Fulfilment, Problem Management, and Change Management
- Ability to lead IT initiatives across the organization
Erfahrung
- 4 years IT experience required
Unser Angebot
- A performance-oriented and attractive remuneration, depending on education, qualifications and professional experience, amounting to approximately EUR 55,000 gross per year, divided into 14 monthly payments (depending on qualification and experience, overpayment is possible)
- Flexible working solutions
- Excellent working environment - safety and ethics are important for us
- Culture & Values - we are more than the products we invent and produce - the way we do business is just as important. At Eaton, our values and culture define who we are - both individually and as an organization - and direct our activities every day
- Learning & Development - we invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities, made available through Eaton University
Benefits
Work-Life-Integration
Job Standorte
Das ist dein Arbeitgeber
Eaton GmbH
Wien, Schrems
Eaton ist in den folgenden Bereichen führend auf dem Weltmarkt: bei elektrischen Systemen zur sicheren Stromversorgung, -verteilung und -steuerung, hydraulischen Komponenten, Systems und Dienstleistungen für industrielle und mobile Anlagen sowie hydraulischen Antriebssysteme. Außerdem hält Eaton die Spitzentechnologien bei Kraftstoffversorgung und Druckluftsysteme für Flugzeuge sowie LKW-und PKW-Antriebssysteme. Damit Sie immer Leistung erhalten, wenn Sie sie brauchen – egal wo auf der Welt Sie gerade unterwegs sind.
Description
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Sonstige Branchen
Senior IT Analyst, Site Infrastructure Support
- Gehalt
- ab 55.000 € Brutto/Jahr
- Ort
- Schrems
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
