Job
- Level
- Lead
- Ort
- Arbeitsmodell
- Hybrid, Onsite
- Job Feld
- IT, Network, Test/QA
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In dieser Rolle leitest du technische Gemeinschaften und koordinierst komplexe Untersuchungen zu Kundenbeschwerden und Produktqualitätsfragen, um höchste Standards für digitale Lösungen zu gewährleisten.
Deine Rolle im Team
- As a Network Technical Lead within the Digital Solutions Chapter of Post Market Quality (PMQ), you will lead the technical community responsible for a portfolio of Roche's Digital Solutions, ensuring we continue to deliver the highest standards of quality, reliability, and patient safety after our products reach the market.
- You provide technical leadership for the investigation and resolution of the most complex customer complaints, product quality issues, and patient allegations across Roche's Digital Solutions portfolio.
- You coordinate cross-functional investigations involving software engineers, product teams, quality experts, and global affiliates to ensure timely, evidence-based root cause analysis.
- You enable teams to make sound technical decisions while ensuring compliance with quality and regulatory requirements.
- You identify trends emerging from field experience and customer feedback, driving proactive improvements that enhance product quality, reliability, and patient safety.
- You partner closely with Engineers and Sub Chapter leads to continuously improve engineering practices, investigation approaches, and way of working across the Digital Solutions Chapter.
Unsere Erwartungen an dich
Ausbildung
- A degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
Qualifikationen
- Demonstrated success leading through influence in matrix organizations, bringing together diverse stakeholders to achieve common technical goals.
- Strong technical background in modern software development, cloud technologies, distributed systems, DevOps practices, or digital health solutions.
- Passion for coaching engineers, building technical communities, and developing people through mentorship rather than formal line management.
- Excellent analytical and problem-solving skills, with the ability to navigate ambiguity and make sound technical decisions in complex environments.
- Outstanding communication and stakeholder management skills, with the ability to influence at all organizational levels.
- Fluent in English, both written and spoken.
Erfahrung
- Extensive experience in software engineering, software architecture, or technical leadership within complex cloud-based and distributed software environments.
Unser Angebot
- Employment contract.
- Annual bonus payment based on your performance.
- Private healthcare (LuxMed packages) and group life insurance (UNUM).
- Training, language courses, and diversified career paths are available.
- Recharge Days (2 days off per quarter).
- Take time Program (up to 3 months of leave to use for any purpose).
- Flex Location (possibility to perform our work from different places in the world for a certain period of time).
- Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).
- Stock share purchase additions.
- Yearly sales of company equipment and many more!
Benefits
Gesundheit, Fitness & Fun
Mehr Netto
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Roche Austria GmbH
Wien
Als größtes Biotech-Unternehmen der Welt entwickeln wir von Roche Medikamente, die Therapiestandards in den Bereichen Onkologie, Immuno-Onkologie, Infektionskrankheiten und Neurologie verbessern. Außerdem sind wir der weltweit führende Anbieter von In-vitro-Diagnostika sowie Pionier im Diabetesmanagement.
Description
- Sprachen
- Deutsch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Pharma, Chemie, Biotech
Arbeitgeber-Reviews
von devworkplaces.com
Gesamt
(2 Bewertungen)3.9
Workingconditions
4.7Engineering
3.3Career Growth
3.6Culture
4.2
Network Technical Lead - Digital Solutions
- Ort
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
