Job
- Level
- Senior
- Job Feld
- IT, Project, DevOps
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Wien
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle entwickelst du die digitale Strategie und Roadmap, definierst KPIs für Initiativen und erstellst Dashboards, um technische Metriken mit Geschäftswert zu verknüpfen. Analysiere Daten und koordiniere Modernisierungsinitiativen.
Job Technologien
Deine Rolle im Team
- Shape and maintain the digital strategy and roadmap across domains (apps, data, cloud, workplace), aligned to business outcomes and the CIO agenda.
- Define outcome-based KPIs/OKRs for digital initiatives (customer experience, reliability, throughput, cost-to-serve) and track benefits realization.
- Build and curate executive-ready performance insights-dashboards, scorecards, and narratives that connect tech metrics to business value.
- Lead regular strategy and performance reviews with domain leads and providers; drive corrective actions and prioritization decisions.
- Analyze product/delivery data (e.g., cycle time, change failure rate, availability, MTTR) to identify bottlenecks and improvement levers.
- Support sourcing and partnerships with outcome-focused measures; ensure provider contributions are visible in strategy and performance reports.
- Coordinate cross-functional modernization initiatives (e.g., cloud adoption, observability, automation, resilience) and provide clear success metrics.
- Run benchmarking and external scanning (industry peers, frameworks, best practices) to inform strategy refresh and target-setting.
Unsere Erwartungen an dich
Qualifikationen
- Strong familiarity with agile/DevOps/SRE.
- Result-oriented and pragmatic way of working.
- Track record of proven facilitation of cross-functional working groups; comfortable influencing senior leaders and partners without heavy governance framing.
- Team player with a high social competence.
- Tooling & metrics know-how a plus: ServiceNow (ITSM reporting), Jira (delivery metrics), APM/observability tools; good grasp of reliability and flow metrics (e.g., MTTR, CFR, DORA).
Erfahrung
- Strategy & operating model fluency: experience translating digital strategy into measurable roadmaps and OKRs.
- Minimum 5 years of hands-on experience in IT service delivery, IT management or IT service management.
Benefits
Mehr Netto
Work-Life-Integration
Essen & Trinken
Gesundheit, Fitness & Fun
Job Standorte
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Erste Bank
Wien
Die Erste Bank Oesterreich ist die größte Bankengruppe Österreichs. Sie bildet gemeinsam mit den Sparkassen ein starkes Team, das seinen Kunden bestmöglichen Service und höchste Sicherheit bietet.
Description
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Banken, Finanz, Versicherung
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Gesamt
(4 Bewertungen)4.0
Workingconditions
4.0Engineering
3.5Career Growth
4.1Culture
4.3
IT Strategy and Performance Specialist
- Ort
- Wien
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
