Job
- Level
- Erfahren
- Job Feld
- IT, Network, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 47.700 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In diesem Job entwickelst du Fähigkeiten im Bereich Equipment-Installation, Diagnostik und Troubleshooting, während du aktiv zur Effizienz der Infrastruktur und Datensicherheit in einem Data Center beiträgst.
Deine Rolle im Team
- As a Microsoft Datacenter Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues.
- This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.
- As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
- Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
- Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
- Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
- Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
- Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
- Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
- Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.
- Embodies our culture and values.
Unsere Erwartungen an dich
Qualifikationen
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Erfahrung
- Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components.
- Experience supporting IT equipment or related technology.
Benefits
Mehr Netto
Work-Life-Integration
Gesundheit, Fitness & Fun
Job Standorte
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Microsoft Österreich
Wien
Drei Personen gründeten Microsoft Österreich 1991, heute sind wir ein erfolgreicher Mittelstandsbetrieb mit rund 380 MitarbeiternInnen. Wir entwickeln uns ständig weiter und bieten Standardsoftware, Services und Lösungen auf der ganzen Welt an.
Description
- Gründungsjahr
- 1991
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Handel, Internet, IT, Telekom
Data Center Technician
- Gehalt
- ab 47.700 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Onsite
