Job
- Level
- Lead
- Job Feld
- IT, Application, DevOps
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 100.000 € Brutto/Jahr
- Ort
- Linz, Wien
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In diesem Job entwickelst du umfassende Integrationen zwischen Dynatrace und ServiceNow, designst maßgeschneiderte Lösungen und begleitest den gesamten Lebenszyklus von IT-Operations-Integrationen und -Modulen.
Job Technologien
Deine Rolle im Team
- Help shape the future of IT operations and observability by building deep integrations between Dynatrace and ServiceNow.
- Reporting to the Director of Global Strategic Technology Alliances and Ecosystems in the Office of Technology and Product (OTP), the Principal Solution Architect drives the technical core of our ServiceNow partnership.
- You’ll collaborate with Product Managers and Product Architects from both Dynatrace and ServiceNow, driving solution design, reference architecture, technical advisory, and co-innovation, ensuring customers realize the full power of Dynatrace combined with ServiceNow.
- Co-innovate with Dynatrace Product & Engineering teams and ServiceNow counterparts, translating market needs into high-impact features.
- Drive and shape end-to-end solution design, validation, and lifecycle management for Dynatrace–ServiceNow integrations and modules, including ITOM, ITSM, Security & Risk, and Workflow.
- Contribute to reference architectures, implementation guides, and demo environments to accelerate adoption and showcase best practices.
- Oversee certification and quality-assurance processes for integrations published on the ServiceNow Store and Dynatrace Hub.
- Act as a technical advisor for complex integration challenges, leading proofs-of-concept and solution workshops.
- Capture and relay feedback from customers and partners to continuously refine integration patterns and product roadmaps.
Unsere Erwartungen an dich
Qualifikationen
- Holding a ServiceNow Implementation Specialist certification (ITOM or ITSM).
- Proven track record of designing and delivering certified integrations between enterprise software vendors.
- Strong leadership and cross-functional collaboration skills to build consensus across Product, Engineering, and Partner teams.
- Deep expertise in REST APIs, scripting (JavaScript), event ingestion, workflow automation, CSDM and CMDB.
- Excellent presentation, facilitation, and technical writing abilities.
- Familiarity with Dynatrace observability, application security, automation, and DevSecOps concepts.
- Additional ServiceNow certifications such as Certified System Administrator or Application Developer.
Erfahrung
- 7–10+ years of experience as Solution Architect (or similar), ideally in cloud, data ingestion, observability, or integrations.
- 5+ years of experience architecting and implementing ITOM/ITSM solutions, with hands-on ServiceNow integration expertise.
- Additional experience with ServiceNow Security Operations (SecOps) and/or Governance, Risk & Compliance (GRC), DevOps.
Benefits
Gesundheit, Fitness & Fun
Work-Life-Integration
Job Standorte
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Dynatrace GmbH
Barcelona, Detroit, Klagenfurt, Graz, Innsbruck, München, Wien, Linz, Linz, Hagenberg, Gdańsk
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business. In a world that runs on a software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy.
Description
- Unternehmensgröße
- 250+ Employees
- Gründungsjahr
- 2005
- Sprachen
- Deutsch, Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Internet, IT, Telekom
Dev Reviews
by devworkplaces.com
Gesamt
(13 Bewertungen)4.5
Engineering
4.3Culture
4.4Workingconditions
4.8Career Growth
4.6
Principal Solution Architect ServiceNow AI Platform Integrations
- Gehalt
- ab 100.000 € Brutto/Jahr
- Ort
- Linz, Wien
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
