Job
- Level
- Erfahren
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
- Job Feld
- Project, Product
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- 70.000 bis 75.000€ Brutto/Jahr
Job Zusammenfassung
In dieser Rolle führst du die Produktentwicklung für DDP-Partner durch, übersetzt komplexe Zahlungserfordernisse in klare Anforderungen und verwaltest den gesamten Lieferprozess zur Optimierung der Kundenzufriedenheit.
Deine Rolle im Team
- We're looking for a Product Manager, Dedicated Developer Packages (DDP) to lead the product and delivery relationship for a portfolio of IXOPAY's strategic enterprise merchants.
- In this highly customer-facing role, you'll work directly with merchants to understand their payment environments, translate complex requirements into clearly defined development priorities, and ensure dedicated engineering resources remain focused on the work that delivers the greatest customer value.
- You'll own the process from requirements and scoping through prioritization, delivery, and stakeholder communication.
- Working closely with merchants, dedicated developers, Solutions Architects, Engineering, and commercial teams, you'll balance customer-specific needs with IXOPAY's broader platform strategy while creating a predictable, transparent delivery experience.
- This is an opportunity to combine deep payments expertise, technical product management, and enterprise customer engagement while directly influencing how some of IXOPAY's most strategic customers evolve their payment infrastructure.
- Serve as the primary product and delivery contact for a defined portfolio of DDP merchants, owning conversations around priorities, scope, and delivery.
- Develop a deep understanding of each merchant's payment environment, including PSPs, acquirers, payment methods, routing, tokenization, checkout flows, settlement, reconciliation, and key performance objectives.
- Establish a consistent customer cadence through priority reviews, refinement sessions, progress updates, and strategic planning conversations.
- Build trusted relationships that enable you to anticipate changing requirements, identify risks early, and prevent issues from becoming escalations.
- Translate merchant requirements into clear epics, user stories, and development tickets with well-defined acceptance criteria.
- Own and prioritize the backlog, ensuring dedicated engineering resources always have a clear and appropriately sequenced set of priorities.
- Lead refinement and estimation sessions, ensuring requirements, dependencies, technical considerations, and scope are understood before development begins.
- Partner with Solutions Architects and Engineers to evaluate technical approaches, identify trade-offs, and establish realistic delivery plans.
- Develop and maintain Statements of Work (SOWs), clearly defining scope, deliverables, assumptions, dependencies, effort, and acceptance criteria.
- Manage SOWs through internal review and customer approval, ensuring all stakeholders understand what has-and has not-been committed.
- Navigate scope changes and competing priorities with customers, balancing flexibility with the need to protect engineering capacity and delivery commitments.
- Proactively communicate risks, blockers, dependencies, and changes to customers and internal stakeholders.
- Represent delivery progress with merchant leadership, including steering committees, executive updates, and escalation conversations.
- Coordinate with merchant technical teams, PSPs, acquirers, and other external stakeholders to establish clear requirements, responsibilities, and dependencies.
- Balance merchant-specific requirements with IXOPAY's broader product strategy, identifying capabilities that can deliver value beyond an individual customer.
- Share recurring merchant needs and market insights with core Product teams to help inform the evolution of the IXOPAY platform.
Unsere Erwartungen an dich
Ausbildung
- Ability to operate with a high degree of autonomy and take ownership of customer and delivery outcomes.
Qualifikationen
- Strong knowledge of the payments ecosystem, including transaction lifecycles, PSPs, acquirers, payment orchestration, routing, and tokenization.
- Understanding of payment authentication and regulatory concepts such as 3DS, SCA, PSD2, PCI DSS, settlement, and reconciliation.
- Strong technical fluency with APIs, integrations, and modern software architectures, with the ability to evaluate technical trade-offs alongside Engineering and Solutions Architecture.
- Excellent facilitation, stakeholder management, and communication skills across technical, commercial, and executive audiences.
Erfahrung
- Several years of experience in Product Management, Technical Product Management, Technical Business Analysis, or a related role within enterprise software or platform technology.
- Experience owning customer-facing technical delivery streams from requirements and scoping through implementation and delivery.
- Experience translating complex customer requirements into epics, user stories, acceptance criteria, and prioritized engineering backlogs.
- Experience developing and managing Statements of Work, scoping documents, change requests, or similar commercial delivery commitments.
- Experience using AI-assisted tools to improve product discovery, requirements development, analysis, and day-to-day product workflows.
- Experience within payments, FinTech, payment orchestration, payment gateways, acquiring, or enterprise commerce.
- Experience supporting large enterprise merchants or strategic customer accounts.
- Experience working directly with PSPs, acquirers, payment networks, or other payment ecosystem partners.
- Experience managing dedicated engineering capacity or customer-specific development programs.
- Experience identifying opportunities to turn customer-specific requirements into scalable platform capabilities.
Unser Angebot
- This is a remote-friendly position with hybrid in-office arrangements in Vienna, Austria and Munich, Germany.
- We welcome applications from candidates based in Europe who are willing to work remotely with the possibility of travel to our European offices throughout the year.
Benefits
Work-Life-Integration
Gesundheit, Fitness & Fun
Mehr Netto
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Ixopay
IXOPAY ist eine einzigartige, hoch skalierbare und PCI-zertifizierte Zahlungsplattform für White Label Kunden und Enterprise Merchants. Die moderne, leicht erweiterbare Architektur bietet intelligente Routing- und Cascadingfunktionen sowie modernes Risikomanagement, automatisierte Reconciliation und Settlement Funktionalitäten sowie plugin-basierte Integrationen von Acquirern und Payment Service Providern.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
Technical Product Manager
- Gehalt
- 70.000 bis 75.000€ Brutto/JahrNetto aus dem Bruttogehalt im Inserat umgerechnet.46.429 bis 49.093 € netto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
