Job
- Level
- Erfahren
- Job Feld
- IT, Network, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 4.387 € Brutto/Monat
- Ort
- Wien
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Position administrierst du IT-Systeme, bietest technischen Support, führst Systemanalysen durch, implementierst Sicherheitsmaßnahmen und bildest Nutzer zu Informationssicherheit weiter.
Job Technologien
Deine Rolle im Team
- The Information Technology (IT) Administrator is a member of the Diplomatic Technology Infrastructure team. Administers IT systems ensuring confidentiality, integrity, and availability.
- This involves providing Tier 1 and Tier 2 technical support to customers through multiple channels, conducting system analysis and configuration management, and operating systems with a post-wide impact level.
- Collaborates with cross-functional teams to address complex technical issues.
- Assists in network security measures, conducts system audits for compliance, and educates users on information security best practices.
- Participation in Diplomatic Technology (DT) initiatives and fulfillment of other assigned duties round out the role, emphasizing a comprehensive approach to IT administration and support.
Unsere Erwartungen an dich
Qualifikationen
- We are looking for a quick learner with great interpersonal skills, who is able to deal with a broad range of personnel in a sometimes-stressful environment.
- Knowledge is required in the following portfolios: telecommunications infrastructure (legacy PBX, VoIP, Microsoft Teams Phone); physical network infrastructure and cabling standards; emergency radio communications; computer equipment operations management; hardware, software, and cloud-based technologies; and computer networking.
- Familiarity with technical systems analysis and enterprise-level IT operations is required.
- Proficiency in Microsoft 365 and enterprise IT management tools (such as ticketing systems and network monitoring platforms).
- Strong technical troubleshooting skills for both physical infrastructure (cabling, MDF/IDF) and telecommunication systems.
- Possesses strong problem-solving and communication skills that facilitate working with people of different cultural backgrounds, language, technical knowledge, and seniority.
- Possess strong communication and presentation skills and understand how to tailor technical information to a non-technical audience.
- Good working knowledge in English and German.
Unser Angebot
- An interesting and rewarding career in an international environment.
- Local and international training opportunities.
- Austrian social security and employment benefits.
- Both American and Austrian holidays.
- Supplemental Pension Plan.
- A friendly and collaborative workplace.
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Amerikanische Botschaft
Wien
Die Botschaft der USA hat zwei grundlegende Aufgaben: Zum einen die Interessen der USA zu fördern, und zum anderen amerikanischen Staatsbürgern vor Ort in Österreich Hilfestellung anzubieten.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Onsite
- Branche
- Öffentlicher Dienst, Verbände