Job
- Level
- Senior
- Job Feld
- Software, Data
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- 3.954 bis 4.611€ Brutto/Monat
- Ort
- Linz, Wels
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle entwirfst du die Architektur der agentischen Plattform, leitest Teams bei der Entwicklung autonomer Agenten und definierst Qualitätssicherungsstandards für ihre Integrität und Sicherheit in Enterprise-Anwendungen.
Job Technologien
Deine Rolle im Team
- The Agentic Ecosystem team is building the foundation for AI-native enterprise software. We create platform capabilities that allow AI agents to understand context, discover tools, invoke capabilities, and execute governed actions across TeamViewer products and connected third-party systems.
- The work sits at the core of agentic experiences: MCP servers and clients, tool catalogs, context assembly, orchestration, evaluation, observability, secure integration patterns, and production-grade guardrails. The goal is to make agent behavior reliable, measurable, auditable, cost-aware, and safe for enterprise use.
- You will help define how autonomous agents become trusted components of real-world software, not experiments or demos. This means combining strong engineering standards, AI-native development practices, human accountability, and customer trust.
- Join us if you want to build the ecosystem that will power the next generation of intelligent digital work.
- Own the architecture of TeamViewer's agentic platform, including Tia, third-party agents, tool use, retrieval, memory, orchestration, and governed actions across TeamViewer ONE.
- Define reference architecture for MCP servers and clients, tool catalogues, context assembly, memory, orchestration, and trust boundaries.
- Establish evaluation and observability discipline by defining quality criteria, tracing agent behavior, catching regressions before release, and using results to guide architectural decisions.
- Set pragmatic positions on model choice, routing, fallback behavior, cost governance, vendor dependency, and production reliability.
- Design safety architecture with security partners, covering prompt injection containment, permission models, tenancy isolation, auditability, and AI component risk.
- Guide teams hands-on through early project phases, conduct architecture and design reviews, mentor senior engineers, and maintain clear architecture documentation for both engineers and agents.
Unsere Erwartungen an dich
Ausbildung
- Solid knowledge of software licensing, open-source compliance, and AI dependency risk, complemented by a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
Qualifikationen
- Proven track record of bringing AI solutions into enterprise production environments, with a strong understanding of security, compliance, multi-tenancy, cost management, reliability, and operational excellence at scale.
- Strong ability to evaluate AI systems responsibly by defining quality standards, developing evaluation approaches, interpreting results, and identifying real-world failure modes.
- Deep understanding of common AI model failure modes, including hallucinations, context degradation, prompt injection, non-determinism, and silent regressions, as well as the architectural controls required to mitigate them.
- Regular use of AI coding agents, combined with critical review practices and accountability for correctness, security, maintainability, and architectural alignment.
- Ability to communicate complex architectural concepts effectively to both technical and non-technical stakeholders, balancing business value with technical considerations while collaborating across global teams.
Erfahrung
- 10+ years of software engineering experience, including demonstrated expertise in complex architectures, strong Python and TypeScript skills, and deep knowledge of distributed systems.
- Extensive experience designing and delivering agentic systems, including tool-using agents, MCP or comparable protocols, retrieval, context engineering, multi-agent orchestration, and evaluation frameworks.
Unser Angebot
- Onsite Onboarding in our HQ office for an optimal start.
- An attractive compensation package above the collectively agreed minimum basic salary (according to the IT-KV, Regelstufe with classification ST1/rule: EUR 3.954, with ST2/rule: EUR 4.611 gross/month).
- 28 days of well-deserved holidays.
- Great benefits package including company achievement bonus.
- Special terms for local gyms.
- Access to Corporate Benefits platform with many discounts.
- Regular team events and company-wide celebrations.
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.
- Work From Abroad Program allowing up to 40 days of work outside your contracting country.
Benefits
Gesundheit, Fitness & Fun
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
TeamViewer GmbH
TeamViewer ist der weltweit führende Anbieter von Remote-Connectivity-Lösungen und ermöglicht es Nutzern alles, jederzeit und überall zu verbinden.
Description
- Unternehmensgröße
- 50-249 Employees
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Internet, IT, Telekom