Job
- Level
- Erfahren
- Ort
- Wien
- Arbeitsmodell
- Onsite
- Job Feld
- IT, Network, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 81.760 € Brutto/Jahr
Job Zusammenfassung
In dieser Position entwickelst du Monitoring- und Reportinglösungen, um die Leistung und Verfügbarkeit komplexer IT-Umgebungen zu überwachen und Probleme proaktiv zu identifizieren, während du eng mit verschiedenen technischen Teams zusammenarbeitest.
Job Technologien
Deine Rolle im Team
- As a Systems Engineer Monitoring & Reporting you will ensure effective monitoring, reporting, and visibility of the health, performance, availability, and capacity of complex IT environments.
- In this role, you will define, implement, maintain, and continuously improve monitoring and reporting solutions that enable proactive identification of incidents, performance degradation, capacity constraints, and service risks.
- You will work closely with infrastructure, application, operations, and service management teams to ensure that relevant monitoring data is collected, correlated, analyzed, and translated into meaningful operational and management information.
- Success in this role is demonstrated through reliable monitoring coverage, high-quality reporting, early identification of potential issues, and continuous improvement of service transparency and stability.
- Design, implement, configure, and continuously improve enterprise monitoring and reporting solutions across complex IT environments.
- Define monitoring requirements, thresholds, alerts, dashboards, KPIs, and reporting standards in cooperation with technical and service management teams.
- Monitor availability, performance, capacity, infrastructure health, and service quality across relevant platforms and technologies.
- Analyze monitoring data, events, alerts, and trends to identify performance degradation, capacity issues, recurring incidents, and potential service risks.
- Develop and maintain operational dashboards, SLA/KPI reports, service-performance reports, and management reporting.
- Support proactive problem management and root-cause analysis by providing monitoring data, trend analysis, and performance insights.
- Ensure appropriate monitoring coverage for new or changed infrastructure and services.
- Identify opportunities for automation, event correlation, alert optimization, and reduction of monitoring noise and false positives.
- Work with technical teams to continuously improve service availability, observability, operational efficiency, and reporting quality.
- Act as the Subject Matter Expert for monitoring and reporting, providing technical guidance, best practices, and support for complex monitoring-related issues.
Unsere Erwartungen an dich
Ausbildung
- Technical college degree and/or relevant work experience.
Qualifikationen
- Key skills including knowledge of CheckMK/Nagios, Grafana, Linux, Bash, PowerShell, Python, REST/SOAP APIs, monitoring plugin development.
- Knowledge of system programming practices for specific roles.
- Demonstrated focus on delivering reliable outcomes for customer environments.
- Fluent English and German skills.
- CheckMK/Nagios, Grafana, Linux, Bash, PowerShell, Python, REST/SOAP APIs, monitoring plugin development.
- Familiarity with hybrid infrastructure environments.
- Relevant technical certifications.
Erfahrung
- Hands-on experience troubleshooting and resolving monitoring and reporting issues.
- Experience working within structured processes such as incident, problem, change and inventory management.
- Experience with automation tools or scripting for system programming tasks.
- Experience working in multi-vendor or enterprise-scale IT environments.
Unser Angebot
- At Kyndryl, we recognize the value of top talent - that's why we're proud to offer a compensation package that exceeds market standards for this role.
- The minimum yearly salary suitable for this full-time role as a Systems Engineer Monitoring & Reporting is €81,760.
- Your actual salary will be discussed in a personal interview, taking into account your professional experience as well as qualifications and educational background.
- As this role is dedicated to supporting our customers in Austria a valid work permission is a prerequisite for this opportunity.
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Kyndryl Austria
Wir engagieren uns für die kontinuierliche Verbesserung der geschäftskritischen IT-Systeme im Herzen der digitalen Transformation. Gemeinsam mit unseren Partnern und tausenden von Kunden entwickeln wir Lösungen, die Unternehmen dabei unterstützen, digitale Spitzenleistungen zu erreichen.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Internet, IT, Telekom
Systems Engineer Monitoring & Reporting
- Gehalt
- ab 81.760 € Brutto/JahrNetto aus dem Bruttogehalt im Inserat umgerechnet.ab 52.694 € netto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
