Logo Axiom Technologies

IT Desktop Support

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Axiom Technologies

Job

  • Level
    Erfahren
  • Job Feld
    IT, Support, System
  • Anstellung
    Teilzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Ort
    Wien
  • Arbeitsmodell
    Onsite

    • Job Zusammenfassung

    In dieser Position unterstützt du Anwender beim Troubleshooting von Desktop- und Mobilgeräten, betreust die Installation und Wartung von Betriebssystemen und Anwendungen und gewährleistest die Dokumentation sowie das Onboarding neuer Mitarbeiter.

    Job Technologien

    Deine Rolle im Team

    • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.
    • We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.
    • This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
    • Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
    • Respond to service requests and incidents via ticketing system, phone, or in-person.
    • Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
    • Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
    • Set up and configure new employee workstations, including user accounts and permissions.
    • Maintain asset inventory and ensure accurate documentation of IT equipment.
    • Assist with onboarding/offboarding of employees from a technical perspective.
    • Support remote users with VPN, remote desktop, and connectivity issues.
    • Collaborate with other IT teams on escalated issues or project-related tasks.
    • Follow security protocols and assist with antivirus, patching, and data protection policies.

    Unsere Erwartungen an dich

    Ausbildung

    • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

    Qualifikationen

    • Strong knowledge of Windows OS, Office 365, and basic networking concepts.
    • Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
    • Excellent communication and interpersonal skills.
    • Strong troubleshooting and problem-solving abilities.
    • IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.

    Erfahrung

    • 1+ year of experience in a desktop support, helpdesk, or IT technician role.
    • Experience with macOS or Linux environments.
    • Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).

    Job Standorte

    Map of company locations
    • Standort Wien

      Standort Wien

      Österreich

    Das ist dein Arbeitgeber

    Axiom Technologies

    Axiom Technologies

    Axiom Technologies, gegründet im Jahr 2014, ist ein australisches IT-Dienstleistungsunternehmen, das sich auf die Bereitstellung von maßgeschneiderten IT-Lösungen und globalen Services konzentriert. Es kooperiert eng mit Systemintegratoren, um innovative Lösungen für geschäftliche Herausforderungen zu entwickeln.

    Description

  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Onsite
  • Branche
    Internet, IT, Telekom
    • Logo Axiom Technologies

    IT Desktop Support

    Axiom Technologies
    Ort
    Wien
    Arbeitsmodell
    Onsite

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