Job
- Level
- Erfahren
- Job Feld
- IT, Support, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Wien
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle überwachst du die Systemoperation von Geos-Anwendungen, löst Probleme eigenständig, erstellst Reports und arbeitest eng mit Stakeholdern an Compliance-Themen und Prozessdokumentationen zusammen.
Job Technologien
Deine Rolle im Team
- The Geos Core and Service team plays a vital role in supporting and advancing key platforms responsible for custody and settlement processes within Group Prime Services.
- The team's primary focus areas include ensuring system reliability and monitoring in the Service hours between 8:00 and 18:00.
- In addition, the team provides essential support for several applications and interfaces, which are critical for custodial accounts and related compliance processes.
- Be responsible for the operation, monitoring and issue resolving of the system of applications.
- Run daily operation and work independently on tasks and requests from our stakeholders and follow the incident resolving steps, if necessary.
- Create reports (SQL) for different stakeholders and maintain and execute the UA testing.
- Communicate with the users for solving issues, analyzing problems and getting in contact with the vendors independently.
- Become a substitute for dedicated topics and drive them pro-actively as a responsible SPOC.
- Collaborate with the team in upcoming projects as well as in daily operations.
- Creation and maintenance of process documentation in compliance with regulatory requirements within the IT process framework.
Unsere Erwartungen an dich
Ausbildung
- Education in Computer Science or similar.
Qualifikationen
- Sound knowledge of tools like Jira, Confluence, Grafana and Service Now.
- Proactive and communicative attitude to be in contact with our users, stakeholders and vendors to clarify open questions as well as creating requirement specifications.
- Willingness to learn new technologies and think outside of the box to challenge processes for further improvement.
- Fluency in English and at least B2 level German proficiency, as some tasks require reading and speaking German.
Erfahrung
- Work experience in application management in banking or a related field.
- Experience in maintaining, monitoring, analyzing, and troubleshooting applications along with their supporting systems and interfaces.
- Experience with AI tools to support efficiency.
Benefits
Work-Life-Integration
Mehr Netto
Essen & Trinken
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Raiffeisen Bank International AG
Wien, Wien
Die RBI ist in Österreich als führende Bank tätig und betrachtet auch Zentral- und Osteuropa (CEE) als ihren Heimmarkt. In CEE verfügt sie über ein engmaschiges Netzwerk an Tochterbanken, Leasinggesellschaften und einer Reihe von spezialisierten Finanzdienstleistungsunternehmen in 17 Märkten.
Description
- Unternehmensgröße
- 250+ Employees
- Gründungsjahr
- 2010
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Banken, Finanz, Versicherung
Dev Reviews
by devworkplaces.com
Gesamt
(4 Bewertungen)4.1
Career Growth
4.0Culture
4.4Workingconditions
4.7Engineering
3.6
Application Manager for Geos Services
- Ort
- Wien
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
