Job
- Level
- Senior
- Job Feld
- Application, Project
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 4.135 € Brutto/Monat
- Ort
- Wien
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle bist du für den Aufbau und die Optimierung der operativen Abläufe im digitalen Handel verantwortlich; du entwickelst und implementierst Standards und Prozesse zur Effizienzsteigerung über mehrere europäische Märkte hinweg.
Deine Rolle im Team
- Build the Operational Backbone of MAM’s Digital Future.
- As Expert Digital Operations, you will play a key role in shaping how products move through our digital channels.
- You will professionalize fulfilment operations across multiple European markets, shape scalable 3PL and partner structures, connect WMS/OMS-related systems, and create the transparency needed for reliable, data-driven execution.
- This is an expert role with a broad cross-functional scope.
- You will work across Digital Commerce, Marketplace, Supply Chain, IT, country organizations and external partners to solve complex operational challenges, establish new standards and build scalable capabilities for MAM’s digital growth.
- You will join at a time when many structures are still being defined.
- This is a greenfield mandate, not a pure optimization role.
- You will act as an experienced individual contributor and key expert contact for digital operations topics, contributing directly to MAM’s global digital commerce ecosystem.
- Develop and continuously improve MAM’s digital fulfillment and operational capabilities across digital commerce channels.
- Establish scalable standards, processes and best practices for fulfillment, order management, inventory visibility and operational execution across multiple European markets.
- Manage and further develop of Third-Party Logistics Provider (3PL), fulfillment and technology partner structures.
- Improve real-time inventory visibility and operational transparency across digital channels, systems and country organizations.
- Identify operational dependencies, risks and bottlenecks across systems, processes, partners and stakeholders — and drive their resolution in a structured and solution-oriented way.
- Define and steer fulfillment KPIs, cost drivers and operational performance metrics to enable reliable, data-driven decision-making.
- Translate complex operational requirements into clear process concepts, implementation priorities and scalable operating model.
- Support of WMS/OMS-related integrations and system improvements.
- Collaborate with country organizations to enable effective local execution, improve operational performance and resolve cross-market challenges.
- Cross-functional alignment with Digital Commerce, Marketplace, Supply Chain, IT, country organizations and external partners.
Unsere Erwartungen an dich
Ausbildung
- Degree in Supply Chain Management, Logistics, Operations Management, Business Administration or a related field.
Qualifikationen
- Strong ability to navigate complexity, interdependencies and uncertainty while making well-founded operational recommendations.
- Strong understanding of warehouse, fulfillment, order management, WMS/OMS integrations and inventory visibility processes.
- Strong financial and KPI mindset, including fulfillment economics, cost drivers, vendor performance and operational efficiency.
- Ability to act as a trusted expert and point of contact across teams, while actively sharing knowledge and contributing to the development of digital operations capabilities.
- Strong analytical and commercial mindset with the ability to translate complex operational challenges into practical solutions.
- Great communication and stakeholder management skills, with the ability to align business, IT, country organizations and external partners.
- Entrepreneurial mindset with a hands-on approach to building, improving and scaling processes.
- Fluency in English.
Erfahrung
- 10+ years of experience in supply chain, fulfillment, logistics, e-commerce operations or digital operations environments.
- Hands-on experience in managing 3PL providers, fulfillment partners, warehouse operations or complex operational ecosystems.
- Proven experience in operational transformation, process standardization or multi-country implementation projects.
- Experience working across multiple countries, stakeholder groups and matrix organizations.
Unser Angebot
- You will take on a high-impact expert role at the intersection of digital commerce, operations, data, technology and international growth.
- You will work with experienced colleagues across business and IT and actively contribute to building scalable digital capabilities for MAM’s future.
- This role offers a broad, cross-functional scope, high visibility and the opportunity to shape processes, standards and operational capabilities with lasting impact.
- For this position, the collective agreement for employees in the plastics processing industry provides for a minimum monthly gross salary of EUR 4.135,07 based on full-time employment of 40 hours per week.
- The classification will be made upon submission of the relevant documentation in employment group IV, employment group year after 10 years.
- Your actual salary will be discussed with you personally and will reflect your individual qualifications and experience.
Benefits
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
MAM Babyartikel GmbH
Eltern haben hohe Erwartungen. Wir bei MAM haben das auch. - Darum entwickeln wir unsere Produkte seit über 40 Jahren in enger Zusammenarbeit mit Experten aus Medizin und Forschung. Um die individuelle Entwicklung jedes einzelnen Kindes zu unterstützen. Und jeden Tag im Babyalltag einfacher zu machen.
Description
- Gründungsjahr
- 1987
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Konsumgüter, Markenartikel
Expert Digital Operations
- Gehalt
- ab 4.135 € Brutto/MonatNetto aus dem Bruttogehalt im Inserat umgerechnet.ab 2.791 € netto/Monat
- Ort
- Wien
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
