Job
- Level
- Junior
- Job Feld
- IT, Support
- Anstellung
- Vollzeit
- Vertragsart
- Befristetes Dienstverhältnis
- Ort
- Oberwart/Felsőőr
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Position bist du für die Bereitstellung von technischen Vor-Ort-Support zuständig, inklusive Hardware-Setup, Problemlösung im IT-Bereich sowie Koordination mit Anbietern und internen Teams.
Deine Rolle im Team
- Provide on-site support for hardware, network, and data center equipment based on service requests or incident reports.
- Diagnose and resolve basic technical issues related to IT infrastructure and data center equipment.
- Handle and log user issues or service requests in German via phone, email, or ticketing systems.
- Liaise with third-party vendors and service providers to ensure timely issue resolution and maintenance activities.
- Support hardware setup, device imaging, and assist in onboarding new users and resources.
- Provide first-level troubleshooting for AV meeting rooms and coordinate with relevant teams for equipment support.
- Address printer issues, perform basic troubleshooting, and coordinate with printer service vendors as needed.
- Assist with maintenance and troubleshooting activities for operational technology equipment.
Unsere Erwartungen an dich
Qualifikationen
- Fluency in German and English (spoken and written) is mandatory.
- Basic understanding of data center equipment and networking components.
- Proficiency in hardware setup, installation, and troubleshooting.
- Strong coordination and communication skills for collaboration with internal teams and external vendors.
- Ability to work independently and manage on-site user requests efficiently.
Erfahrung
- 1–3 years of hands-on experience in IT field support, desktop support, or IT service operations.
Unser Angebot
- Type: On-site (Oberwart, Austria)
- Duration: 12 months (with potential for extension)
- Work Hours: Standard business hours, with flexibility for occasional off-hours support.
Job Standorte
Das ist dein Arbeitgeber
Axiom Technologies
Axiom Technologies, gegründet im Jahr 2014, ist ein australisches IT-Dienstleistungsunternehmen, das sich auf die Bereitstellung von maßgeschneiderten IT-Lösungen und globalen Services konzentriert. Es kooperiert eng mit Systemintegratoren, um innovative Lösungen für geschäftliche Herausforderungen zu entwickeln.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Onsite
- Branche
- Internet, IT, Telekom
Field Services Support Engineer
- Ort
- Oberwart/Felsőőr
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
