Job
- Level
- Senior
- Job Feld
- IT, Project, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Brunn am Gebirge
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In diesem Job treibst du die Technologieeinführung von Multi-Beam-Mask-Writern voran, bearbeitest Kundenanfragen, optimierst Abläufe und führst das Field Service Engineer-Team zur operational excellence.
Deine Rolle im Team
- Own and drive customer value creation by ensuring that our Multi-Beam-Mask-Writers deliver measurable benefits in performance, productivity, and cost-of-ownership across all relevant customer use cases.
- Act as the primary technical interface between IMS and the customer, ensuring effective communication, alignment, and trust.
- Drive successful deployment and adoption of our technology, ensuring customer use cases, performance, and economic targets are met.
- Lead technology transfer from R&D and Engineering into customer operations, including installation, qualification, and ongoing support.
- Provide advanced application and technical support, including troubleshooting, performance monitoring, and optimization of tool utilization.
- Lead and develop the on-site Field Service Engineer (FSE) team, ensuring operational excellence and continuous improvement.
- Translate customer needs and market feedback into actionable input for Product Management, Engineering, and Technical Marketing.
- Own site-level technical performance metrics such as uptime, MTTR, issue resolution effectiveness, and customer satisfaction.
- Proactively identify optimization opportunities and recommend process improvements, upgrades, or feature enhancements.
Unsere Erwartungen an dich
Ausbildung
- Master's degree in Engineering, Mechatronics, Electronics, Mechanical Engineering, or a related technical field.
Qualifikationen
- Strong understanding of lithography-related processes.
- Solid knowledge of optics, mechatronics and electronics.
- Analytical, data-driven problem-solving mindset with the ability to address complex technical challenges.
- Strong communication skills and the ability to engage confidently with both technical and non-technical stakeholders.
- Customer-oriented mindset with a strong interest in technology adoption and value creation.
Erfahrung
- Several years of experience in a relevant technical role within the semiconductor industry.
- Experience working in an international or multicultural environment; initial Mandarin/Chinese skills are an advantage.
Benefits
Work-Life-Integration
Essen & Trinken
Mehr Netto
Gesundheit, Fitness & Fun
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
IMS Nanofabrication GmbH
Brunn Am Gebirge, Wien
Die IMS Nanofabrication AG ist ein renommiertes, österreichisches Hightech-Unternehmen, das sich auf Innovationen in den Bereichen Lithographie und Nanotechnologie spezialisiert hat. Gemeinsam mit weltweit führenden Unternehmen im Halbleiterbereich haben wir eine entscheidende Technologie entwickelt, die für die Herstellung von zukunftsweisenden Halbleiterchips unbedingt notwendig ist.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Industrie, Produktion
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Gesamt
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Technology Integration Manager
- Ort
- Brunn am Gebirge
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
