Level: Erfahren

Job Feld: IT, Network, Support

Anstellung: Vollzeit

Vertragsart: Unbefristetes Dienstverhältnis

Gehalt: 3.500 bis 5.000€ Brutto/Monat

Ort: Wien

Arbeitsmodell: Onsite

KI Zusammenfassung

In dieser Rolle unterstützt du vor Ort bei der Wartung und den Änderungen von Sprach- und Messaging-Kernnetzelementen in einer Cloud-Umgebung und übernimmst die Schnittstellenfunktion zwischen technischen Teams und Level 3 Support.

Job Technologien

Deine Rolle im Team

Customer facing support engineer in vendor-network operator environment (on-site).
Maintenance and support activities of voice and/or messaging core network elements in a cloud environment (network change operations, upgrades, processing / tracing trouble tickets, performance monitoring, troubleshooting, inspection tasks, etc.).
Acting as interface between network operator technical team and vendor level 3 support.
Providing technical support for mobile and fixed voice and messaging services.
On-call duty (if required).

Unsere Erwartungen an dich

Ausbildung

University degree in computer science, electrical engineering/ telecommunication, software engineering or equivalent.

Qualifikationen

Working knowledge in following telecommunication protocols: ISUP, MAP, SIP, Diameter.
Mobile and fixed voice core and/or messaging knowhow.
IMS architecture knowhow is beneficial.
Acting as reliable team member in an international multicultural team.
Good communication and analytical skills.

Erfahrung

Solid IT background - computer and transmission HW, IP networking, solid Linux knowhow, knowledge/experience of cloud technologies (Openstack, Container) is a plus.
Network support experience.