Job
- Level
- Lead
- Job Feld
- UX/UI, Product
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- 110.000 bis 168.000€ Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle entwickelst du nutzerzentrierte Workflows für regulierte B2B-Produkte, führst tiefgehende Nutzerforschung durch und leitest ein Designteam zur Integration von AI-gestützten Prozessen in die Produktentwicklung.
Job Technologien
Deine Rolle im Team
- We're hiring a Lead Product Designer to make our design team a primary source of user truth at Ketryx.
- Our users are not casual software consumers.
- They are systems engineers, quality leads, regulatory specialists, and software developers working on products where mistakes have real consequences.
- Designing for them means understanding their work at a depth most B2B companies never reach — and translating that understanding into workflows that feel obvious to the people who live in them every day.
- You'll build and lead a research-led design function that deeply understands these personas, shapes what we build (not just how it looks), and partners with product on every roadmap decision.
- You'll inherit a small team in Vienna, a strong product partnership, and a company that takes design seriously as a peer function across R&D.
- This is a hands-on leadership role at early-stage pace.
- You should be excited to run the playbook yourself before scaling it.
- Own discovery as a craft.
- Stand up a JTBD and persona knowledge base that PMs, engineers, and customer success reference weekly as shared vocabulary.
- Run a sustained cadence of user research — interviews, synthesis, prototype-based hypothesis testing — at a depth that would have required a much larger research org a few years ago.
- Shape the roadmap upstream.
- Embed designers as partners with product managers from the earliest stages of discovery, not as downstream service providers.
- Be the person who can change a roadmap decision through research rather than assertion.
- Install the rituals — design reviews, discovery syncs, artifact ownership — that keep the user voice central when commercial pressure pulls direction elsewhere.
- Design end-to-end workflows for specialized users.
- Lead design for products used by multiple personas across a single regulated workflow — from upstream tools like Jira, Polarion, and GitHub all the way through to compliance artifacts and audit-ready records.
- "User-friendly" here doesn't mean consumer polish; it means making genuinely complex work feel coherent.
- Build the team and the operating model.
- Develop the design team thoughtfully.
- Raise the craft bar on persona-to-workflow translation.
- Establish the standards, systems, and tooling that let design scale without depending on a single leader being in every room.
- Operationalize AI in the design process.
- Use AI-native tooling to compress the discovery-to-insight loop and run more research, more rigorously, than a traditional team of your size could.
- We're more interested in how you go deeper on discovery than how fast you can prototype.
Unsere Erwartungen an dich
Qualifikationen
- A track record shipping design for specialized B2B users in regulated or technically deep domains — medtech, legal tech, compliance, industrial, developer tools, finance.
- A research-led orientation.
- You can show — not describe — a JTBD or persona knowledge base you've built, and walk us through a product decision it shaped.
- Currently a design lead or strong #2 at a Series B/C B2B SaaS company.
- Willing and able to travel to Vienna every 4–6 weeks, with heavier travel in the first three months.
Erfahrung
- Hands-on experience leading a design team through the AI-native transition, with a perspective that goes beyond "we prototype faster now."
- Early-stage operating experience is essential.
Unser Angebot
- This role can be Boston, MA or Vienna, AT based, with travel between offices every 4–6 weeks.
- Expect heavier travel during your first three months as you get to know the team and the work.
- The role reports to the Head of Product and partners closely with our CTO and product leadership.
Benefits
Gesundheit, Fitness & Fun
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Ketryx
Ketryx fokussiert sich auf innovative Lösungen im Bereich der medizinischen Softwareentwicklung, insbesondere für Software as a Medical Device und Connected Devices. Die Plattform vereinfacht die Softwareentwicklung und gewährleistet die Einhaltung regulatorischer Standards.
Description
- Unternehmenstyp
- Startup
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Gesundheitswesen, Soziales
Lead Product Designer
- Gehalt
- 110.000 bis 168.000€ Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
