Job
- Level
- Lead
- Job Feld
- Product
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 90.000 € Brutto/Jahr
- Ort
- Linz, Wien
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle entwickelst du intuitive End-to-End-Workflows, implementierst UX-Strategien und optimierst die User Experience durch Datenaggregation und intelligente Automatismen, um Kundenbedürfnisse optimal zu erfüllen.
Deine Rolle im Team
- Lead and shape our solutions experience by designing intuitive, high-impact end-to-end workflows that unify complex systems into seamless user journeys.
- Develop and implement UX strategies towards an outstanding end-to-end solution experience including APIs and platform-level interactions.
- Ensure that internal and external interfaces are discoverable, usable and designed with the developer empathy in mind, increasing customer value and driving business results.
- Champion behind-the-scenes UX automation to reduce friction, simplify decision-making, and create intelligent defaults that streamline the user journey without sacrificing control.
- Lead aggregation and simplification initiatives by designing smart ways to unify disparate data and features into coherent and actionable interfaces that reduce cognitive load.
- Apply customer- and user-centric thinking to define target audiences, use cases, needs, and pain points.
- Gain a deep understanding of customer expectations through effective collaboration, user research, and analysis of customer feedback.
- Define and lead end-to-end customer journeys and workflows.
- Ensure UX consistency and clarity in inter-component communication, shaping how different product modules interact from a user perspective.
- Contribute to product roadmap planning with experience optimizations of new product deliverables in alignment with the product strategy to boost adoption and retention.
- Drive strategies for early adoption and hands-on testing to validate assumptions and obtain valuable feedback early on.
- Leverage internal customers and self-adoption of the product to co-shape value and differentiation hypotheses of new product opportunities.
- Establish workflows for collecting and analyzing qualitative and quantitative product usage in collaboration with the growth department.
- Continuously enhance and refine the user experience, ensuring the product evolves in response to changing user needs and market dynamics.
- Improve in-product experiences to support growth initiatives for upselling and cross-selling within and across solutions.
Unsere Erwartungen an dich
Qualifikationen
- Strong knowledge of UX/CX, including customer journeys, personas, use case development, market, business, and competitive analysis.
- Ability to simplify complex systems through aggregation, abstraction, or smart interface design that highlights key value without overwhelming users.
- Understanding of UX patterns for component-to-component interactions, especially within modular product architectures or platform ecosystems.
- Innovative thinking - ability to bring market and business understanding into the product to deliver differentiated value for customers and prospects.
- Strong interest in and understanding of technical topics such as Software Intelligence, Cloud Technologies, Artificial Intelligence, Application Security, SaaS Software, etc.
- Proactive and hands-on personality with high drive and a dynamic mindset.
- Clear sense of ownership and accountability, strong communication skills towards team, peers, and stakeholders alike, as well as a bias for action.
Erfahrung
- 8+ years of product management experience in a software product environment and/or 6+ years of experience in a user experience leadership function.
- Proven experience collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders.
- Experience in designing and implementing UX automation patterns, including background processes that reduce manual configuration, improve guidance, and support smart defaults.
Benefits
Gesundheit, Fitness & Fun
Job Standorte
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Dynatrace GmbH
Barcelona, Detroit, Klagenfurt, Graz, Innsbruck, München, Wien, Linz, Linz, Hagenberg, Gdańsk
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business. In a world that runs on a software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy.
Description
- Unternehmensgröße
- 250+ Employees
- Gründungsjahr
- 2005
- Sprachen
- Deutsch, Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Internet, IT, Telekom
Dev Reviews
by devworkplaces.com
Gesamt
(13 Bewertungen)4.5
Workingconditions
4.8Culture
4.4Engineering
4.3Career Growth
4.6
Principal Product Manager Solution Experience
- Gehalt
- ab 90.000 € Brutto/Jahr
- Ort
- Linz, Wien
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
