Job
- Level
- Erfahren
- Job Feld
- BI
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 57.579 € Brutto/Jahr
- Ort
- Jenbach
- Arbeitsmodell
- Hybrid
Job Technologien
Deine Rolle im Team
- Manage operational support tickets to maintain SLA and backlog
- Drive review calls with various support teams
- Drive Oracle service request resolutions and metrics
- Make sure support teams collaborate and follow our processes
- Drive improvements and simplification for a better support
- Manage change control board for controlling ERP changes
- Support ERP audits and focus on some assigned operational projects
- Align on customer needs and work on continuous improvements across INNIO teams
Unsere Erwartungen an dich
Ausbildung
- Bachelor's degree in Computer Science or Engineering
Qualifikationen
- Knowledge on SQL/Database, Data flow management / Architecture
- ITIL Knowledge, high appreciated ServiceNow tool
- Ability to understand business flows and processes
- Excellent interpersonal and teamwork skills as well as customer service skills and orientation
- Ability to work in a fast pace and stressful environment
- Good communication, presentation and analytical skills
- Fluency in English, any other languages are a plus
- Legal work authorization to work in Austria is required (non-EU-citizens: please attach the authorization form to your application)
Erfahrung
- Experience with an ERP system, process and support procedures
- Experience in managing and dealing with vendors and offshore resources
Benefits
Gesundheit, Fitness & Fun
Work-Life-Integration
Mehr Netto
Essen & Trinken
Job Standorte
Standort Jenbach
6200 Tirol
Österreich
Das ist dein Arbeitgeber
Innio
Jenbach
INNIO ist ein führender Anbieter von Lösungen im Bereich Gasmotoren, Energieanlagen, digitaler Plattform sowie ergänzender Dienstleistungen nahe am Verbraucher. Mit unseren innovativen Produkten und Services ermöglichen wir es Kunden weltweit, effizientere und komfortablere Lösungen in der Energieversorgung zu nutzen.
Description
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Maschinenbau, Anlagenbau
Oracle ERP Support Manager
- Gehalt
- ab 57.579 € Brutto/Jahr
- Ort
- Jenbach
- Arbeitsmodell
- Hybrid
