Job
- Level
- Erfahren
- Job Feld
- BI, Project
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 55.300 € Brutto/Jahr
- Ort
- Graz, Wien, Pörtschach am Wörther See
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Position berätst du Kunden strategisch und operativ zur Implementierung von CRM-Lösungen und konzipierst innovative Ansätze, während du Workshops zur Anforderungsanalyse und Lösungsgestaltung moderierst.
Job Technologien
Deine Rolle im Team
- As CRM Consultant you are responsible for advising new and existing customers on both operative and strategic levels regarding the implementation of CRM solutions.
- Strategically accompanying customers from the pre-sales phase, through solution design, to the implementation in the project.
- Preparing the problem space together with the customer in workshops: documenting and analyzing the requirements, as well as transforming them into innovative solutions.
- Supporting the configuration and adaptions of CRM solutions such as SAP Sales / Service Cloud.
- Supporting the development team in developing integration scenarios for the CRM solution into the customer´s existing system landscape.
- Pursuing integrated solutions with other customer experience products and ERP-systems.
Unsere Erwartungen an dich
Qualifikationen
- Strong business understanding of sales and service processes (lead to cash and ticket lifecycle).
- Excellent communication skills in German and English (min. B2 levels).
- Strong intercultural competencies and a willingness to travel (approx. 15% to 20% of your working time).
- Ability to break down complex issues and communicate them clearly and understandably (for example, in conducting customer training).
- SAP Service or Sales Cloud certification or similar CRM certifications would be desirable.
Erfahrung
- 3+ years of professional experience working with CRM solutions such as Salesforce, Microsoft Dynamics, C4C or similar.
Benefits
Mehr Netto
- 🚙Poolcar
- 💻Notebook zur Privatnutzung
- 🛍Mitarbeitervergünstigungen
- 🎁Mitarbeitergeschenke
- 📱Handy zur Privatnutzung
- 🚎Verkehrsmittel-Zuschuss
Gesundheit, Fitness & Fun
- 👨🏻🎓Paten- & Mentor- Programm
- ⚽️Tischkicker o. Ä.
- 🧠Psychische Gesundheitsv.
- 👩⚕️Betriebsarzt
- 🎳Team Events
- 🚲Fahrradabstellplatz
- 🙂Gesundheitsförderung
Work-Life-Integration
- 🕺No Dresscode
- 🧳Relocation Package
- 🅿️Mitarbeiterparkplatz
- 🐕Tiere willkommen
- 🏠Home Office
- ⏰Flexible Arbeitszeiten
- ⏸Bildungskarenz/Auszeit
- 🚌Gute Anbindung
Essen & Trinken
Job Standorte
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
NETCONOMY
Graz, Madrid, Belgrade, Novi Sad, Pörtschach, Graz, Graz, Zürich, Wien, Dortmund, Amsterdam, Berlin
Over the past 20 years, NETCONOMY has grown from a startup to a 500-people team working across 10 European locations. Our mission is to shape the digital leadership of our clients. We believe in the power of agile and cross-functional collaboration, bringing together people from various backgrounds to create outstanding digital solutions. We help brands design and create unforgettable experiences for their customers by building digital commerce platforms and providing digital strategy consulting. As an SAP Customer Experience and Google Cloud Platform partner, we stand out as a trusted advisor in digital transformation. We are proud of our entrepreneurial culture and a truly passionate, dedicated team. Continuous development of the brightest talents has always been our secret ingredient - and that’s why we would love to meet you!
Description
- Unternehmensgröße
- 250+ Employees
- Gründungsjahr
- 2000
- Sprachen
- Englisch
- Unternehmenstyp
- Digitale Agentur
- Arbeitsmodell
- Hybrid
- Branche
- Internet, IT, Telekom
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by devworkplaces.com
Gesamt
(2 Bewertungen)Engineering
3.8Career Growth
3.7Culture
4.5Workingconditions
4.2
CRM Consultant
- Gehalt
- ab 55.300 € Brutto/Jahr
- Ort
- Graz, Wien, Pörtschach am Wörther See
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Easy Apply
- Easy Apply