Customer Data Consultant

As a Customer Data Consultant and member of a team of Consultants and Solution Architects, you will be responsible for managing the conceptual processes involved in Customer Profiling and Marketing.

You will also configure and implement solutions based on the specific requirements of our customers.

Your job’s key responsibilities are:

• Planning and implementing rough and detailed concepts (big-picture, solution alignment, data model, user journeys, segmentation models, marketing workflows) with our partner solutions.
• Advising our customers on project-specific topics with a focus on customer profiles, personalization, and digital marketing (process support and active customer contact).
• Supporting the presales process and conducting customer workshops for discovery and demonstration purposes.
• Building and maintaining customer relationships.
• Configuring and customizing the SAP solutions CDC, CDP, and Emarsys as part of the SAP CX portfolio.
• Continuous training on product developments and updates, and completing corresponding certifications.