Job
- Level
- Erfahren
- Job Feld
- Application
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Wien, Bonn
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle definierst du Serviceanforderungen für das ORBIS-System, leitest Pilotprojekte im OP- und Anästhesiebereich, trainierst lokale Serviceorganisationen und optimierst Dokumentationen zur Verbesserung der Patientenversorgung.
Deine Rolle im Team
- Subject matter expertise in ORBIS more specifically in the area of Operating Theatre, Anesthesia and/or other functional area’s.
- Define, prioritize and follow up on serviceability requirements to the R&D teams.
- Take the lead in pilot/first of type projects in cooperation with product management and local service organizations.
- Create content for the ORBIS Training program.
- Train and support the local service organizations.
- Assist in the definition and validation of the reference db for a new country.
- Guide/assist in the first deployments of a new country/region.
- Assist/support on unblocking escalation sites, problem sites.
- Maintain and review documentation, manuals and training material.
- Complement product documentation with additional service documentation (ex. service guide).
- Continuous optimization of the processes and documentation for a service-oriented and customer-friendly delivery organization.
- Drive an international community of domain experts with a clear focus on sharing knowledge, best practices and consolidation/prioritization of (service) requirements.
- Close collaboration with all teams involved in the product lifecycle, such as product management, product development, sales, service, support and project management.
Unsere Erwartungen an dich
Ausbildung
- A degree in computer science or medical informatics, alternatively a completed IT- technical training and / or pharmaceutical-technical, medical or nursing training.
Qualifikationen
- Good knowledge of hospital processes.
- Languages: Fluent in English. Knowledge in French/German would be a plus.
- Business process modelling knowledge is beneficial.
Erfahrung
- If possible, professional experience in one of the areas of pharmacy, ward communication, OR, anesthesia, intensive care, nursing workstation, inpatient and/or outpatient patient administration.
- You have experience in handling with legal regulations common practical and theoretical problems and best practices in a hospital or healthcare related environment.
Unser Angebot
- Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.
- Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.
- Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world.
Benefits
Gesundheit, Fitness & Fun
Mehr Netto
- 🚂Klimaticket
- 📱Handy zur Privatnutzung
- 👴🏻Betr. Altersvorsorge
- 👷♂️Zusatzversicherung
- 🚎Verkehrsmittel-Zuschuss
Work-Life-Integration
Essen & Trinken
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Dedalus HealthCare GesmbH
Wien
Dedalus strebt an, einer der führenden Anbieter von Gesundheits-IT auf dem globalen Markt zu werden. Dies beinhaltet insbesondere die Bereiche: Krankenhausinformationssysteme (ORBIS), Radiologie-IT (ORBIS RIS/IMPAX EE), Kardiologie-IT, ECM/DMS(HYDMedia), Business Intelligence (TIP HCe) sowie Integrated Care (Engage Suite).
Description
- Unternehmensgröße
- 250+ Employees
- Gründungsjahr
- 1982
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Gesundheitswesen, Soziales, Internet, IT, Telekom
Application Specialist
- Ort
- Wien, Bonn
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
