Job
- Level
- Erfahren
- Job Feld
- Data, Product
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 50.000 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
KI Zusammenfassung
In dieser Rolle entwickelst du die Produktvision und Roadmap für die KI-Plattform, erstellst User Stories, priorisierst Aufgaben und validierst die Performance anhand von Daten, um produktnahe Lösungen zu schaffen.
Job Technologien
Deine Rolle im Team
- Shape vision & roadmap: own the product backlog for our AI prompt engine and chat platform, turning company goals into an ordered list of shippable value.
- Craft user stories: write crisp acceptance criteria that balance guest delight, agent efficiency and technical feasibility.
- Prioritise ruthlessly: weigh impact, effort and risk; keep the team focused on what matters most (yes, the build-/measure-/learn loop).
- Collaborate cross-functionally: pair with engineers, designers and Customer Success to deliver releases on time and on spec.
- Tune prompts & flows: jump into the config UI, experiment with system/user messages, and verify end-to-end behaviour.
- Validate with data: define success metrics (containment, latency, deflection), build lightweight dashboards, and iterate when numbers sag.
- API sanity-checks: spin up Postman/Insomnia to poke endpoints, inspect JSON payloads and keep integrations sane.
- Guard privacy & trust: ensure conversations stay GDPR-compliant and model choices align with our security policies.
Unsere Erwartungen an dich
Qualifikationen
- Hands-on exposure to chatbots, LLMs or conversational platforms.
- Comfortable with the HTTP request/response model and API tools (Postman or Insomnia).
- Proven track record of shipping features.
- Data-driven decision-maker able to self-serve metrics (spreadsheets or BI).
- Strong written & verbal English; German is a bonus.
- EU work authorisation (or willingness to obtain).
- Hospitality or travel-tech background.
- Prompt engineering side-projects or published experiments.
- Startup mindset.
Job Standorte
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
chatlyn GmbH
chatlyn GmbH bietet fortschrittliche KI-Lösungen für die Hospitality-Branche an, die eine personalisierte Gästekommunikation ermöglichen. Das Unternehmen zielt darauf ab, die Effizienz und Zufriedenheit in der Branche zu steigern.
Description
- Unternehmenstyp
- Startup
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Internet, IT, Telekom