Job
- Level
- Lead
- Job Feld
- IT, Project, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Jenbach
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle verwaltest du IT-Services im Frontend, insbesondere für Office 365, und kümmerst dich um die Kundenbetreuung, Projektmanagement und die Teamführung im Bereich End-User Services.
Job Technologien
Deine Rolle im Team
- The IT Service Manager Frontend oversees critical IT services' management and provision, ensuring they meet quality standards and business goals.
- In this role, you will manage issues, request and projects oversee the IT O365 and EUS Team, ensure smooth change implementation, and cultivate good connections with stakeholders.
- This includes following application management: Virtual Desktop Infrastructure (VDI), Intunes/SCCM, mobile device management, end-user client management, Group Policy Object (GPO), end-user services, printer contract management, software and hardware management, Office 365 management, operating system management, and application packaging.
- Face to the business: alignment with leaders in regards to technical solutions and escalations.
- Operational Support: Manage technical support for end-user services, ensuring efficient and effective resolution of issues.
- Team Leadership: Lead a team focused on Office 365 and End User Services, fostering a collaborative and high-performing environment.
- Reporting: Prepare and present monthly reports on the status, performance, and needs of the EUS area.
- Project Management: Oversee and manage IT projects including the EUS area, ensuring they are completed on time and within budget.
- Global EUS Area Responsibility: Oversee and manage the global end-user service area, ensuring consistent and high-quality IT support across all locations.
Unsere Erwartungen an dich
Qualifikationen
- Operating Systems: Deep understanding of Windows, iOS, and Android operating systems.
- Teamwork: Proven ability to work effectively in a high-skilled team, with strong collaboration skills.
- The ideal candidate will have a strong technical background, excellent leadership skills, and a commitment to providing excellent customer service.
- They will be able to manage multiple tasks and projects simultaneously, and will have excellent problem-solving skills.
- German fluent speaking, English speaking.
Erfahrung
- Technical IT Experience: Proven experience in end-user service area, network, and Active Directory.
- ITIL Environment: Experience working in an ITIL environment, with an understanding of ITIL principles and practices.
Benefits
Work-Life-Integration
Gesundheit, Fitness & Fun
Essen & Trinken
Mehr Netto
Job Standorte
Standort Jenbach
6200 Tirol
Österreich
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Innio
Jenbach
INNIO ist ein führender Anbieter von Lösungen im Bereich Gasmotoren, Energieanlagen, digitaler Plattform sowie ergänzender Dienstleistungen nahe am Verbraucher. Mit unseren innovativen Produkten und Services ermöglichen wir es Kunden weltweit, effizientere und komfortablere Lösungen in der Energieversorgung zu nutzen.
Description
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Maschinenbau, Anlagenbau
IT Service Manager Frontend
- Ort
- Jenbach
- Arbeitsmodell
- Onsite
