Junior IT Engineer

Deine Rolle im Team

Unsere Erwartungen an dich

Qualifikationen

• You know Google Workspace as an admin, not just as a user, you're comfortable in the admin console, not only in Gmail.
• You have managed devices with an MDM: Jamf or Intune, and you understand why fleet policy beats fixing machines one by one.
• You can troubleshoot a network without guessing, DNS, DHCP, VPN, Wi-Fi, and reading what the access point is actually telling you.
• You work in a ticketing system, not an inbox: you can hold five open threads, decide what's urgent versus loud, and communicate status without being chased.
• You explain things simply: you can tell a non-technical colleague what went wrong and what they should do next, in a way that doesn't make them feel stupid.
• You take ownership: you're happy working with a good amount of independence, and you close the loop rather than leaving things half-finished.
• You have fluent English, it's how the whole company works.

Erfahrung

• You have done this before: 2-5 years of hands-on IT support experience, ideally in a distributed or multi-country setup, or at an MSP where you juggled several environments at once.

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