Job
- Level
- Erfahren
- Job Feld
- Product
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 60.000 € Brutto/Jahr
- Ort
- Linz, Wien
- Arbeitsmodell
- Hybrid, Onsite
Job Technologien
Deine Rolle im Team
- As a Documentation Strategist, you’ll ensure that Dynatrace users find the right information at the right time in the right way.
- Your main focus will be Dynatrace Documentation, but you’ll draw on your experience in enterprise-grade content strategy and tooling to think beyond silos and channels.
- Your work will reflect a holistic view of the user journey across self-service knowledge.
- You understand what different users need and how we can evolve our resources to support them best.
- You’ll work together with other passionate, approachable team members to achieve the best possible results for us and our users.
- Your passion to develop modern, comprehensive, and journey-oriented knowledge for a range of technical end users will help to drive forward strategy and create impactful change.
- Drive the roadmap for self-service knowledge, specifically documentation.
- Oversee continuous improvement of technical documentation, ensuring it’s clear, concise, comprehensive, and accessible—creating a next-level experience that caters to our user’s diverse needs.
- Develop and oversee information and content strategies for contributors, ensuring processes allow for increased efficiency and quality.
- Promote user-centric, cross-channel thinking.
- Support information strategy initiatives and balance the big picture and actionable, well-defined increments.
Unsere Erwartungen an dich
Qualifikationen
- You are a creative self-starter who can envision a future for enterprise software documentation above and beyond what we can do today.
- Passion for devising enterprise-grade strategies and roadmaps for technical documentation.
- You start with the “why” behind your strategy to motivate and inspire.
- By leveraging your hands-on technical expertise, you draw insightful conclusions validated by customer analytics, ensuring consistent results amidst diverse contributors and stakeholders.
- You excel in engaging with both internal and external stakeholders, articulating your vision and plans.
- You are familiar with Markdown.
- You understand technical topics such as software intelligence, cloud technologies, artificial intelligence, application security, and SaaS.
- You enjoy sharing your knowledge and skills with other team members and learning from others.
- You’re willing to push the envelope and engage stakeholders to try new things, balanced by a love of metrics that support your work.
Erfahrung
- 2+ years of product management experience in a B2B software product environment and 3+ years of experience aligned with technical writing.
- Experience in defining and executing strategy and governance for software documentation.
- You understand docs-as-code and are itching to use new technologies (LLM, gen AI) to take our experience ecosystem to the next level and let content contributors focus on what they do best.
Benefits
Work-Life-Integration
Mehr Netto
Gesundheit, Fitness & Fun
Job Standorte
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Das ist dein Arbeitgeber
Dynatrace GmbH
Barcelona, Detroit, Klagenfurt, Graz, Innsbruck, München, Wien, Linz, Linz, Hagenberg, Gdańsk
We are a passionate and open-minded group of software enthusiasts, and together, we are global market leader in software intelligence. On the way to the autonomous, self-healing, and self-protecting cloud, Dynatrace supports the largest companies in the world with AI-driven, answer-based automation to create perfect digital solutions. We have made it our mission that millions of people have excellent user experiences in the age of digitalization: when banking, traveling, shopping, working on the go, or in the health sector. This is made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform.
Description
- Unternehmensgröße
- 250+ Employees
- Gründungsjahr
- 2005
- Sprachen
- Deutsch, Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Internet, IT, Telekom
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