Job
- Level
- Lead
- Job Feld
- BI
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 49.172 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Onsite
Job Technologien
Deine Rolle im Team
SAP Service Delivery Team Lead
As the Head of Service Delivery Management you will work as part of the global ERP Solutions team and you will be responsible for establishing, overseeing and enhancing the overall service delivery process, managing a team of SAP consultants/developers (8-10 people), and ensuring the highest level of client satisfaction. Your leadership and strategic direction will be critical in shaping our service delivery excellence for the future.
In your responsibility of heading the Delivery center, you will be responsible for a virtual team located across EU countries, will steer and manage an outsourcing partner and work closely with the key stakeholders in the countries and the central Business/Process owner to fulfill demand coming from the different business units in the countries.
- Ensuring the efficient and reliable delivery of SAP Basis services. This involves overseeing activities such as system installations, upgrades, patching, performance monitoring, backup and recovery, and security management.
- Planning and executing SAP Basis projects
- Ensuring the optimal performance of SAP systems and maintaining their security
- Lead and mentor a team of SAP Basis delivery professionals
- Act as a point of contact for internal and external stakeholder when is comes to technical discussions and updates
- Control of key suppliers with performance measurement in a higher-level service management function. Contract management and cost control is also an important part of the control function
Unsere Erwartungen an dich
Qualifikationen
- A strong background in SAP Basis is essential. This includes in-depth knowledge of SAP system administration, database management (e.g., SAP HANA, Oracle), performance tuning, system monitoring, security administration, patching and upgrades, transport management, and SAP landscape architecture.
- Good leadership and management skills
- Project Management skills
- Ability to analyse problems, perform root cause analysis, and develop effective solutions is essential for maintaining system stability and reliability.
- Very good Client or Stakeholder Management
- Fluent English; German is an advantage
- We are looking for personalities with a high degree of self-organization, self-initiative and a high energy level. If you are enthusiastic in learning new things and capabilites and if you are ready to manage complex tasks/projects within the team you are just the right person for us.
Job Standorte
Das ist dein Arbeitgeber
Wienerberger
Wien
Die Wienerberger Gruppe ist mit 198 Produktionsstandorten weltweit in 30 Ländern tätig und Marktführer bei Ziegelproduktion, Tondachziegeln, Betonsteinen sowie Rohrsystemen in Europa.
Description
- Gründungsjahr
- 1819
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Industrie, Produktion, Bau, Immobilien, Haustechnik
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