Job
- Level
- Erfahren
- Job Feld
- Support
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 41.600 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Onsite
Job Technologien
Deine Rolle im Team
- a) Provide first/second level contact and problem resolution for customer issues.
- b) Work with Third Party Vendors to remediate complex AV issues as needed.
- c) Provide timely communication on issue status and resolution.
- d) Maintain ticket updates for all reported incidents.
- e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- f) Should have basic knowledge of Mac operating system, to support Apple pc users.
- g) Install, upgrade, support and troubleshoot for printers, computer hardware.
- h) Performs general preventative maintenance tasks on computers, laptops, printers.
- i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Unsere Erwartungen an dich
Qualifikationen
- IT support technician: 1 year (Required)
- German B1 (Required)
Job Standorte
Standort Wien
Österreich
Das ist dein Arbeitgeber
BCIC Swiss
Wir sind ein in der Schweiz ansässiges IT-Unternehmen, das weltweit IT-Dienstleistungen / Ressourcen anbietet und unterstützt.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Onsite
- Branche
- Internet, IT, Telekom
IT Support Techniker
- Gehalt
- ab 41.600 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Onsite
