Logo Dynatrace GmbH

Senior Technical Writer

Job

  • Level
    Senior
  • Job Feld
    Software, Project
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Gehalt
    ab 44.500 € Brutto/Jahr
  • Ort
    Linz, Wien
  • Arbeitsmodell
    Hybrid, Onsite
  • Job Technologien

    Deine Rolle im Team

    • Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace.
    • Our team develops the Documentation and enables other Dynatracers to contribute to it.
    • As a Technical Writer, you’ll own documentation for a product area and work closely with development teams to deliver the documentation for them.
    • You’ll create concise, clear, and accurate product explanations that can be easily grasped by non-technical users.
    • Serve as an editor for fellow technical writers and documentation contributors.
    • Be the first adopter of Dynatrace.
    • Use your technical knowledge to navigate complex use cases and document them in an easy-to-consume way.
    • Be a user advocate, connecting the perspectives of developers and users together.
    • Provide guidance for documentation contributors to enable them to work autonomously.
    • Share your knowledge and expertise and mentor fellow technical writers.
    • Work in the docs-as-code process using a markdown-based static site, VSCode, and Git.
    • Work within a truly global R&D team, including software engineers, product managers, and designers, with offices in Austria, Poland, Spain, Estonia, Israel, and the US.

    Unsere Erwartungen an dich

    Ausbildung

    • A technical degree paired with writing experience in writing OR a linguistic degree paired with technology-related experience.

    Qualifikationen

    • Superb level of English.
    • Ability to produce clear, precise, and conversational copy for the web.
    • Ability to learn quickly and drive to learn constantly.
    • Ability to understand both developers and users of software.
    • Excellent written and verbal communication skills.
    • Proficiency in Markdown, Git, Jira, and PowerShell.
    • Adding a portfolio of your writing examples will benefit your application.

    Erfahrung

    • 3+ years of experience in technical communication, with a focus on creating user documentation for software.
    • Experience in an agile software development environment.
    • The following technical proficiencies will benefit you: Knowledge of any programming language and experience in using it.
    • Knowledge of any query language and experience in using it.

    Benefits

    Work-Life-Integration

    Mehr Netto

    Gesundheit, Fitness & Fun

    Job Standorte

    Map of company locations
    • Standort Wien

      Standort Wien

      Wiedner Gürtel 13

      1100 Wien

      Österreich

    • Standort Linz

      Standort Linz

      Am Fünfundzwanziger Turm 20

      4040 Linz

      Österreich

    Themen mit denen du dich im Job beschäftigst

    Das ist dein Arbeitgeber

    Dynatrace GmbH

    Dynatrace GmbH

    Barcelona, Detroit, Klagenfurt, Graz, Innsbruck, München, Wien, Linz, Linz, Hagenberg, Gdańsk

    We are a passionate and open-minded group of software enthusiasts, and together, we are global market leader in software intelligence. On the way to the autonomous, self-healing, and self-protecting cloud, Dynatrace supports the largest companies in the world with AI-driven, answer-based automation to create perfect digital solutions. We have made it our mission that millions of people have excellent user experiences in the age of digitalization: when banking, traveling, shopping, working on the go, or in the health sector. This is made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform.

    Description

  • Unternehmensgröße
    250+ Employees
  • Gründungsjahr
    2005
  • Sprachen
    Deutsch, Englisch
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Full Remote, Hybrid, Onsite
  • Branche
    Internet, IT, Telekom
  • Dev Reviews

    by devworkplaces.com

    Gesamt

    (13 Bewertungen)
    4.5
    • Workingconditions

      4.8
    • Engineering

      4.3
    • Culture

      4.4
    • Career Growth

      4.6
    Alle Dev Reviews auf devworkplaces.com
    Logo Dynatrace GmbH

    Senior Technical Writer

    Gehalt
    ab 44.500 € Brutto/Jahr
    Ort
    Linz, Wien
    Arbeitsmodell
    Hybrid, Onsite

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