Job
- Level
- Erfahren
- Job Feld
- IT, Support
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 46.000 € Brutto/Jahr
- Ort
- Klagenfurt am Wörthersee
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle hilfst du Mitarbeitern bei technischen Problemen, bearbeitest IT-Tickets, installierst Hardware und Schulungsmaterialien und unterstützt lokale Projekte für eine effiziente digitale Arbeitsumgebung.
Job Technologien
Deine Rolle im Team
- You are the first contact person for our employees (mostly software engineers) to enable their digital work life at our location in Klagenfurt.
- Take over the initial triage of tickets, resolution, qualification and escalation of Incidents and Service Requests.
- Be responsible for resolving client technology issues as well as executing local/regional projects as part of global programs such as the deployment of new client hardware and software technologies.
- Install and provide top-notch equipment (high-performance notebooks, Macbooks,...) for our modern workplaces.
- Understand and evaluate the needs of our employees and support IT training activities.
- Support local events and be responsible for digital collaboration tools and meeting room equipment.
- Coordinate external IT service providers.
- Identify potential for improvement and collaborate with distributed IT teams.
- Depending on your interests, be part or lead several IT projects for continuous improvements.
Unsere Erwartungen an dich
Ausbildung
- Completed IT education and ideally first practical experience.
Qualifikationen
- Knowledge of the Microsoft environment (OS, M365, Active Directory, etc.).
- Ability to troubleshoot and accurately diagnose IT-related issues.
- Fluent in English and German.
- Basic expertise in the infrastructure environment (network, etc.).
- ITIL Foundation Certification is a plus.
Benefits
Gesundheit, Fitness & Fun
Work-Life-Integration
Job Standorte
Das ist dein Arbeitgeber
Dynatrace GmbH
Barcelona, Detroit, Klagenfurt, Graz, Innsbruck, München, Wien, Linz, Linz, Hagenberg, Gdańsk
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business. In a world that runs on a software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy.
Description
- Unternehmensgröße
- 250+ Employees
- Gründungsjahr
- 2005
- Sprachen
- Deutsch, Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Internet, IT, Telekom
Dev Reviews
by devworkplaces.com
Gesamt
(13 Bewertungen)Workingconditions
4.8Culture
4.4Engineering
4.3Career Growth
4.6
IT Support Engineer
- Gehalt
- ab 46.000 € Brutto/Jahr
- Ort
- Klagenfurt am Wörthersee
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
