Job
- Level
- Senior
- Job Feld
- BI, Project
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- 53.241 bis 60.962€ Brutto/Jahr
- Ort
- Bergheim
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle übernimmst du die Verantwortung für die globale Serviceprozesslandschaft, koordinierst Änderungsanträge, unterstützt Governance, Compliance und Monitorings und entwickelst cross-system Rollen- und Berechtigungskonzepte.
Job Technologien
Deine Rolle im Team
- As part of the Global Service Process & Data Organization, you will work across all Service process areas and collaborate with global stakeholders and regional teams.
- To further strengthen our global process and data governance and to ensure operational stability across ongoing and future transformation initiatives, we are looking for a Senior Process & Data Manager with a strong cross-process mindset and hands-on governance experience.
- In this role, you will oversee the operational execution within the Service Process & Data Organization, act as a key coordination link between the Process Owner, global process experts, ICT, Business Process Management and relevant stakeholders.
- You will support governance, compliance and performance monitoring to ensure consistent global implementation, standardization and documentation.
- You govern the global Service process landscape, ensuring quality, consistency, lifecycle management and documentation approvals.
- You own the global Service change request backlog, coordinating cross-process input, supporting prioritization and conducting structured impact evaluations (business value, profitability, Clean Core, scalability).
- You design and maintain cross-system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards.
- You support the implementation of global process templates and operational changes, coordinate incidents and govern justified exceptions while minimizing process customization.
- You coordinate Service reporting requirements, ensure end-to-end process KPI definitions, and act as a governance and quality gate between business stakeholders, process experts and the data & analytics organization, driving effective communication and end-user enablement.
Unsere Erwartungen an dich
Qualifikationen
- Solid understanding of SAP S/4HANA processes, process governance, roles & authorizations and Clean Core principles.
- Very good communication skills in English; German is a plus.
Erfahrung
- Several years of experience in process management, data management or business operations in a complex, international environment - Service experience is a strong advantage.
- Strong analytical skills and experience in evaluating change requests, cross-process impacts and preparing decision-ready assessments.
- Experience with process documentation and governance tools (e.g. Signavio) and reporting or BI environments.
Unser Angebot
- Flexible working hours with no core time and possibility to work from home.
- Further training and international career opportunities.
- Corporate health management "PALfit".
- Company restaurant with freshly prepared meals and daily meal subsidy.
- Job ticket for travel to and from PALFINGER.
- Numerous employee discounts through Corporate Benefits.
- Minimum yearly gross salary according to the Austrian metal industry collective agreement is EUR 60.962,30 based on full-time employment.
- According to experience and qualification, we offer a market-conforming overpayment.
Benefits
Mehr Netto
Gesundheit, Fitness & Fun
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Palfinger
Bergheim
Das internationale Technologie- und Maschinenbaufirma PALFINGER ist der weltweit führende Anbieter von innovativen Kran- und Hebelösungen. Auf Basis seiner vier strategischen Säulen – Innovation, Internationalisierung, Flexibilisierung und PALFINGER 21st gestaltet das Unternehmen gemeinsam mit Kunden, Partnern und Mitarbeitern die Zukunft der Branche.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Fahrzeugbau, Zulieferer
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