Logo Sportradar Media Services GmbH

CRM & Business Analyst Support

Sportradar Media Services GmbH

Job

  • Level
    Erfahren
  • Job Feld
    BI, Data
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Ort
    Wien
  • Arbeitsmodell
    Onsite

    • KI Zusammenfassung

    In dieser Rolle unterstützt du die CRM- und Compliance-Prozesse und stehst dem Vertriebsteam beratend zur Seite, während du Salesforce-Datenanalysen und Reportings erstellst.

    Job Technologien

    Deine Rolle im Team

    • Sportradar, the global leader in understanding and leveraging the power of sports data and digital content, is seeking an enthusiastic, independent, proactive analysis lover to join the Global Sales Operations team.
    • The CRM & Business Analyst will be responsible for supporting our CRM and compliance processes, ensuring we comply with SOX and other regulations, and guide the sales team through our CRM system usage.
    • The role requires the successful candidate to establish a good understanding of our contractual procedures and closely collaborate with the Sales Colleagues to support them.
    • Ensure a high-level data quality standard is followed related to internal sales data within our databases and CRM.
    • Carry out daily compliance tasks including checking contracts in terms of SOX.
    • Carry out regular reporting tasks upon request from stakeholders.
    • Investigate and provide explanations to questioned compliance cases.
    • Carry out data clean-up exercises in alignment with the respective stakeholders.
    • Report and implement process loopholes and potential improvements in compliance and CRM processes.
    • Create Salesforce Reports and Dashboards to support compliance tasks other requests.
    • Prepare ad hoc reports and analysis to assist Sales and other teams as required.
    • Work on existing and develop new CRM (Salesforce) processes.
    • Validate proposed processes with peer-groups before full roll-out.
    • Explain/training of processes or changes to the broader Sales Team.
    • Understand feedback/change suggestions from the Sales Team and feed in a structured way to Sales Ops and/or CRM-Team.
    • Administrate and further develop CRM information and user guidance system.
    • Provide various stakeholders CRM support.
    • Special Cases: work with CRM and Sales Operations to provide guidance on non-standard requests to sales, document those to create an archive, identify preventive actions.

    Unsere Erwartungen an dich

    Ausbildung

    • University degree (BSc or higher) with an economic, analytical, business administration or data management background.

    Qualifikationen

    • Self-motivation and commitment to drive accurate and high-quality work.
    • Excellent analytical skills and very strong attention to detail.
    • Ability to develop processes and methodologies.
    • A team player with strong communication skills, a flexible and positive attitude.
    • Work effectively under pressure.
    • A good knowledge of the sports betting and sports media industries, as well as sales processes is of advantage.

    Erfahrung

    • Minimum 2 years of work experience.
    • Extensive hands-on experience with CRM platforms (ideally Salesforce).

    Benefits

    Gesundheit, Fitness & Fun

    Work-Life-Integration

    Mehr Netto

    Essen & Trinken

    Job Standorte

    Map of company locations
    • Standort Wien

      Standort Wien

      Österreich

    Das ist dein Arbeitgeber

    Sportradar Media Services GmbH

    Sportradar Media Services GmbH

    Leonding, Wien, Gera, Bremen

    Die Sportradar-Gruppe ist eine internationale Organisation, die mehr als 1.900 Mitarbeiter an mehr als 30 Standorten weltweit beschäftigt (u.a. in Ljubljana, Minneapolis, München, Oslo, Trondheim und Warschau). Wir nehmen eine führende Position im Bereich der Schnittstelle zwischen Sport-, Medien- und Wettbranche ein und betreiben auch LAOLA1.at und LAOLA1.tv – Österreichs größte Sportnetzwerke. Trotz vollem Einsatz kommt bei uns der Spaß nicht zu kurz - wir legen großen Wert auf Teamgeist!

    Description

  • Unternehmensgröße
    250+ Employees
  • Gründungsjahr
    2001
  • Sprachen
    Deutsch, Englisch
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Full Remote, Hybrid, Onsite
  • Branche
    Werbung, Marketing, PR, Sport, Freizeit, Medien, Verlagswesen, Internet, IT, Telekom

    • Dev Reviews

    by devworkplaces.com

    Gesamt

    (3 Bewertungen)
    4.0

    • Career Growth

      3.8

    • Workingconditions

      4.3

    • Culture

      4.3

    • Engineering

      3.6
    Alle Dev Reviews auf devworkplaces.com
    Logo Sportradar Media Services GmbH

    CRM & Business Analyst Support

    Sportradar Media Services GmbH
    Ort
    Wien
    Arbeitsmodell
    Onsite

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