Logo Joint Vienna Institute

Information Technology Officer

Neu

Joint Vienna Institute

Job

  • Level
    Senior
  • Job Feld
    IT, Support, System
  • Anstellung
    Vollzeit
  • Vertragsart
    Befristetes Dienstverhältnis
  • Ort
    Wien
  • Arbeitsmodell
    Onsite

    • Job Zusammenfassung

    In dieser Position verwaltest du die IT-Infrastruktur und unterstützt Nutzer bei technischen Anliegen. Du koordinierst Videokonferenzen, setzt Technologien in Schulungsräumen ein und entwickelst interne Systeme mit C#/SQL.

    Job Technologien

    Deine Rolle im Team

    • Under the supervision of the Deputy Director and the IT Manager, the IT Officer works as part of a small team responsible for the JVI's IT and audiovisual environment.
    • The Infrastructure Includes: Local area network, servers, and back-up systems; Security infrastructure (firewall, anti-virus software); Video conferencing, interpretation, surveillance, and alarm systems; Windows-based workstations and Microsoft Office; In-house participant database and web applications; Lecture and workshop room technology; Building security and telephone systems.
    • In addition to IT and AV systems, the role includes support related to facilities systems connected to JVI operations.
    • Key Responsibilities: IT Operations & User Support: Provide technical support to end users (staff and participants) and respond to IT incidents and service requests.
    • Administer user accounts and apply structured incidents and problem management.
    • Troubleshoot desktop, server, hardware, and software issues.
    • Train staff on new tools and technologies; prepare guidelines and documentation.
    • Infrastructure & Systems Management: Support and participate in managing IT infrastructure, AV, interpretation, telephone, and security systems.
    • Ensure systems are effectively protected while maintaining availability.
    • Coordinate and support video-conferencing activities.
    • Set up IT equipment in lecture and workshop rooms according to course requirements.
    • Applications & Development Support: Maintain and enhance the JVI participant database.
    • Maintain and further develop in-house systems with C#/JavaScript front-end interfaces and SQL back-end databases.

    Unsere Erwartungen an dich

    Ausbildung

    • Education & Experience: University degree in computer science, information systems, or related field (or equivalent professional training).

    Qualifikationen

    • The role requires a broad technical skill set, strong problem-solving ability, and a willingness to continuously learn new systems and applications.
    • Technical Expertise: Solid knowledge of MS Windows Server OS, MS Exchange, MS SQL, VMware-based server virtualization, Microsoft Office 365.
    • Advanced technical knowledge of Windows 11 and Microsoft Office 365.
    • Solid technical knowledge of Active Directory, Group Policy, Software deployment tools.
    • Familiarity with C# and SQL to support internally developed systems.
    • Core Competencies: Excellent problem-solving skills and results orientation.
    • Strong organizational and time management abilities.
    • Ability to work effectively under pressure in a team environment.
    • Excellent interpersonal skills and cultural sensitivity.
    • Languages: Fluency in English is required.
    • Good working knowledge of German is an asset.

    Erfahrung

    • Minimum 7 years of relevant professional experience, preferably in an international organization or academic/training environment.
    • Hands on experience with Software package deployment and desktop security solutions.
    • Proven experience with Database concepts and operation, network management, and cloud migration/services management.

    Unser Angebot

    • This is a full-time, fixed-term position for an initial period of two years, with the possibility of renewal for up to eight years in total.
    • The role offers a competitive salary and benefits package commensurate with experience and qualifications.
    • The JVI is a flexible employer with a supportive work culture that values work-life balance.
    • Staff members are exempt from national immigration restrictions and are employed under the legal status of employees of an international organization in Austria (no diplomatic status).

    Themen mit denen du dich im Job beschäftigst

    Job Standorte

    Map of company locations

    • Standort Wien

      Österreich

    Das ist dein Arbeitgeber

    Joint Vienna Institute

    Joint Vienna Institute

    Wien

    Das Joint Vienna Institute (JVI) ist ein regionales Trainingszentrum, dessen primäres Ziel es ist, Mitarbeiter des öffentlichen Sektors aus Ländern in Mittel-, Osteuropa sowie dem Kaukasus und Zentralasien zu schulen.

    Description

  • Gründungsjahr
    1992
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Onsite
  • Branche
    Bildungswesen
    • Logo Joint Vienna Institute

    Information Technology Officer

    Joint Vienna Institute
    Ort
    Wien
    Arbeitsmodell
    Onsite
    Diversität
    Für alle Personen geeignet (m/w/d)

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