Logo Thermo Fisher Scientific

Business IT Support

Job

  • Level
    Erfahren
  • Job Feld
    IT, BI, Support
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Gehalt
    ab 50.000 € Brutto/Jahr
  • Ort
    Wien
  • Arbeitsmodell
    Onsite
  • Job Zusammenfassung

    In dieser Rolle konzipierst du Lösungen, implementierst ERP-Systeme, führst Datenanalysen durch und optimierst Geschäftsprozesse, während du eng mit cross-funktionalen Teams zusammenarbeitest.

    Job Technologien

    Deine Rolle im Team

    • As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.
    • Join our IT team at Thermo Fisher Scientific and contribute to technological innovation that enables our customers to make the world healthier, cleaner, and safer.
    • As a Systems Analyst II (m/w/d), you'll collaborate with cross-functional teams to implement, maintain, and optimize critical business systems.
    • You'll leverage your technical expertise and analytical skills to gather requirements, design solutions, and ensure smooth operations of enterprise applications.
    • Act as a liaison between business stakeholders and IT, translating business requirements into functional and technical specifications.
    • Perform detailed requirements engineering, including analysis, documentation, and validation of business processes and system needs.
    • Configure, implement, and maintain enterprise applications within a manufacturing/operations environment.
    • Support our ERP systems (NTCS), including incident management, change requests, and enhancements.
    • Execute system integration activities, ensuring seamless data flow between applications and platforms.
    • Develop and optimize SQL queries, perform data analysis, and support database-related activities.
    • Participate in the system testing lifecycle (unit, integration, UAT) to ensure high-quality releases.
    • Troubleshoot and resolve application and infrastructure issues across Windows and Linux environments.
    • Provide 2nd level support, conduct root cause analysis, and implement preventive measures.
    • Collaborate with cross-functional IT teams (infrastructure, networking, security) to ensure system reliability and performance.
    • Contribute to automation and scripting (e.g., Python, VBA) to improve operational efficiency.
    • Ensure compliance with IT governance, security, and corporate standards.
    • Drive continuous improvement and digitalization initiatives, leveraging tools such as Power BI, PowerApps, and AI solutions.
    • Maintain system documentation, including technical specifications, workflows, and operational procedures.

    Unsere Erwartungen an dich

    Qualifikationen

    • Demonstrated ability to gather, analyze and document business requirements.
    • Windows and Linux infrastructure knowledge covering Workstation and Server.
    • Basic database administration knowledge (MS SQL and MySQL).
    • Solid SQL skills, and analytical thinking to understand database models and independently write complex SQL queries.
    • Use of AI tool like ChatGPT.
    • Ability to work independently and as part of a team.
    • Understanding of networking fundamentals.
    • Strong verbal and written communication skills to interact with all levels of stakeholders.
    • Speak and write English and German fluently.
    • Flexibility to support operations outside standard business hours occasionally.

    Erfahrung

    • 3+ years' technical IT experience supporting applications/systems in a manufacturing / operations environment.
    • Experience with ERP systems like BMD/NTCS or Oracle JDE.
    • Hands-on experience with development tools and languages (e.g. Python, DelphiScript, VBA) preferred.
    • Experience of working with O365 tools such as PowerBI & PowerApps would be a benefit.

    Unser Angebot

    • For this position, the minimum salary is € 50.000,00 gross per year (based on full-time employment); depending on qualifications and experience, there is a willingness to offer a higher salary.

    Benefits

    Mehr Netto

    Gesundheit, Fitness & Fun

    Work-Life-Integration

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    Job Standorte

    Map of company locations
    • Standort Wien

      Österreich

    Das ist dein Arbeitgeber

    Thermo Fisher Scientific

    Thermo Fisher Scientific

    Wien

    Thermo Fisher Scientific Inc. ist das weltweit führende Unternehmen im Dienste der Wissenschaft mit einem Jahresumsatz von rund 40 Milliarden US-Dollar. Unsere Mission ist es, unsere Kunden dabei zu unterstützen, die Welt gesünder, sauberer und sicherer zu machen.

    Description

  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Full Remote, Hybrid, Onsite
  • Branche
    Wissenschaft, Forschung
  • Logo Thermo Fisher Scientific

    Business IT Support

    Gehalt
    ab 50.000 € Brutto/Jahr
    Ort
    Wien
    Arbeitsmodell
    Onsite
    Diversität
    Für alle Personen geeignet (m/w/d)

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