Job
- Level
- Erfahren
- Job Feld
- IT, Support, System
- Anstellung
- Vollzeit
- Vertragsart
- Befristetes Dienstverhältnis
- Ort
- Wien
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle installierst du Produkte und Dienstleistungen, führst Schulungen durch, unterstützt Kunden technisch und arbeitest eng mit dem Projektmanagement an der Systemintegration und -wartung zusammen.
Deine Rolle im Team
- The Implementation Specialist is a figure involved in the process of installation of products and services, who interacts with customers frequently and acts independently with a good knowledge of products, technologies and processes on the Application plan assigned.
- The IS is responsible for installing a wide range of products and services that involve extensive customer interaction.
- The Implementation Specialist works closely with teammates and a variety of end users to ensure technical compatibility and user satisfaction.
- Possess a close understanding of systems application and interface.
- Demonstrates a working understanding of products, related technologies (hardware and software) and the Application process.
- Independently executes assigned deliverables from the Application plan as performing all the necessary meetings with the customer, both on-site and remotely.
- Works with the Project Management Office in coordinating and performing all the project phases including equipment/software installation and customers training.
- Performs general training of products and technologies.
- Collaborate with the team to Integrate basic products/services with customer systems and processes.
- Provides high technical support level to existing customers in the assigned Region, on-site and remote.
- Performs products hardware and software repair activities on customers site.
- Performs products Preventive Maintenance activities on customers site.
- Effectively communicates technical knowledge and validates understanding of others.
- Demonstrates attention to detail when compiling and reporting information; reviews work to ensure that information complies with quality standards.
- Builds awareness of the change process and related tools and recognizes the impact that change has on peers and self.
- Communicates effectively with customers; listens to customers' needs and takes actions to meet them.
Unsere Erwartungen an dich
Qualifikationen
- Project delivery adopting SDLC (System Development Life Cycle).
- Technical Project Documentation.
- Have the ability to solve problems in a logical manner.
- Ability to work independently as well as a great teammate with a strong desire to deliver results.
- Ability to effectively manage multiple tasks at a time and prioritize as necessary so that all clients receive the highest level of customer service.
- Must have clear, concise written and verbal communication skills.
- Willingness to Travel up to 80% in the assigned Region and sometimes as Support within Central Europe.
- Driving License.
- Fluency in German & English.
- Additional Languages like Nordics or French are a plus.
Erfahrung
- Technical/IT background, experience with virtual platforms and networking systems.
- Deep technical knowledge and experience supporting proprietary and standard applications.
Benefits
Work-Life-Integration
Essen & Trinken
Gesundheit, Fitness & Fun
Mehr Netto
Job Standorte
Standort Wien
Österreich
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Becton Dickinson Austria GmbH
Wien, Wien
BD ist eines der weltweit führenden Medizintechnologie-Unternehmen, das medizinische Einmalartikel, Gerätesysteme und Reagenzien produziert und vertreibt. Mit dem Ziel, die Gesundheitsversorgung von Menschen in aller Welt zu verbessern, leistet BD Großes!
Description
- Gründungsjahr
- 1961
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Gesundheitswesen, Soziales
Implementation Specialist
- Ort
- Wien
- Arbeitsmodell
- Onsite
