Junior IT Ops Engineer

Deine Rolle im Team

Unsere Erwartungen an dich

Ausbildung

• Education in IT (e.g., HTL, FH, university degree in Computer Science or similar) or strong practical experience through internships, training, or student jobs in IT.

Qualifikationen

• You are motivated to start your career in IT Operations and have a strong interest in supporting employees with reliable, secure, and efficient IT services. You enjoy solving problems, improving processes, and working in a fast-paced international environment.
• Interest in IT asset management and learning how to manage hardware inventory and device lifecycle processes.
• Basic exposure to or willingness to learn MDM tools.
• A process-oriented mindset and a willingness to work with standardized procedures (ITIL knowledge is a plus, certification is not required).
• Basic understanding of cybersecurity principles.
• Customer-focused mindset with a strong drive to support users.
• Strong motivation to learn and develop in a highly dynamic environment.
• Good organizational and communication skills, with a hands-on and proactive attitude.
• Ability to work independently while also following guidance, documentation, and best practices.
• Working proficiency in English; additional languages (French, Spanish, German) are a plus.

Erfahrung

• First experience in IT Service Desk / Desktop Support (internships or part-time roles are a plus); international support experience is an advantage.