Job
- Level
- Erfahren
- Job Feld
- IT, Support, Project
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 55.000 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
KI Zusammenfassung
In dieser Position managst du unsere B2B eCommerce-Plattform und CRM-Anwendungen, pflegst Inhalte und unterstützt beim Incident Management sowie bei Schnittstellenüberwachungen.
Deine Rolle im Team
- Management and support of our gated B2B eCommerce platform, public website and our internal CRM application, in close collaboration with the Sales, Customer Service, and Portfolio Management teams.
- Proactively and independently maintaining multilingual texts, images, and product-related files across all portals to ensure customers always have access to the most up-to-date information.
- Incident management with our IT department on all three platforms if issues identified by the internal and/or external users could be reproduced.
- Updating platform settings to reflect brand go-lives or phase-outs, as defined by the portfolio management team.
- Monitoring interfaces between our various applications to identify and address faulty data flow issues.
- Handling external inquiries by redirecting them to the appropriate contacts, and responding to internal user questions after gaining subject-matter expertise.
- Providing support to the requirements engineer with testing and data maintenance following the implementation of change requests or platform updates.
Unsere Erwartungen an dich
Ausbildung
- Bachelor's degree in a field that fosters analytical thinking and problem-solving skills.
Qualifikationen
- Willingness to develop in-depth knowledge of business processes and products, along with a technical understanding of our applications.
- User-focused approach in addressing technical issues and instances of incorrect application usage.
- Self-driven and proactive mindset with a strong sense of ownership and autonomy in task execution.
- Strong communication skills to effectively collaborate with cross-functional teams, including marketing, sales, customer service, and IT.
- Fluent in English, with strong written and verbal communication skills. Proficiency in German or other European languages are a plus.
Benefits
Work-Life-Integration
Gesundheit, Fitness & Fun
Mehr Netto
Essen & Trinken
Job Standorte
Standort Wien
Österreich
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Mondi
Wien
Mondi ist ein internationaler Paket- und Papierkonzern mit etwa 25.000 Beschäftigten in mehr als 30 Ländern. Unsere wichtigsten Standorte sind Zentraleuropa, Russland, Nordamerika und Südafrika.
Description
- Unternehmensgröße
- 250+ Employees
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Druck, Papier, Verpackung
Digital Platform Manager eCommerce
- Gehalt
- ab 55.000 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
