Job
- Level
- Erfahren
- Job Feld
- Software
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- 58.000 bis 60.000€ Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
Job Technologien
Deine Rolle im Team
- The position is responsible for supporting Greentube's gaming system components in Staging and Production environments, with a focus on ensuring that Greentube provides adequate product support to internal and external teams who rely on proprietary software that Greentube develops.
- This includes Games Integration, Games Delivery, Core Operations Engineering, Technical Account Management and Administration Systems like Gamebase Admin, and many others.
- Additionally, delivers 2nd level support to all company internals as well as external B2B partners.
- The focus of a Games Operations Engineer is to ensure a smooth working system.
- Additionally, this position will ensure specific improvements to our existing systems in order to raise the service level, and to deploy our games and maintain them over their lifecycle.
- Troubleshoot application problems.
- Diagnose and solve games and software related incidents/problems.
- Provide exceptional service support to the business.
- Provide solution(s)/workaround(s) to incidents and problems.
- Contribute to policies, processes and procedures.
- Work to SLA thresholds for incidents, requests and problems.
- Learn and improve their skills on the systems and technologies we are using.
- Contribute to improving the systems we work with.
- A proactive approach to implementing smaller tools to support time-consuming monotone tasks.
Unsere Erwartungen an dich
Qualifikationen
- Knowledgeable in one+ programming language.
- Very good communication skills and a passion for helping people.
- Very good knowledge of English, both spoken and written.
- Stress-resistant and self-driven.
- Willing to continuously develop and learn.
Erfahrung
- Min. of 2 years of solid work experience in software support.
- Experience with SQL querying.
- Experience with API troubleshooting.
- Experience with release management.
- Experience with documentation related work.
- Experience with a ticketing system.
- Experience with a knowledge management system.
Benefits
Gesundheit, Fitness & Fun
Essen & Trinken
Work-Life-Integration
Job Standorte
Standort Wien
Wiedner Hauptstraße 94
1050 Wien
Österreich
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Greentube Internet Entertainment Solutions GmbH
Raaba-Grambach, Wien
Die globale interaktive Geschäftseinheit Greentube von NOVOMATIC ist der weltweit führende Full-Service-Anbieter im Online- und Mobile Gaming Sektor und Vorreiter bei der Entwicklung und Bereitstellung state of the art gaming Lösungen.
Description
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Internet, IT, Telekom
Dev Reviews
by devworkplaces.com
Gesamt
(1 Bewertung)3.5
Workingconditions
4.3Engineering
3.0Culture
4.0Career Growth
3.0
Games Operations Engineer
- Gehalt
- 58.000 bis 60.000€ Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
