Job
- Level
- Erfahren
- Job Feld
- Data, Project
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- ab 75.000 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle unterstützt du VIG Group Unternehmen in der CEE-Region beim Onboarding auf die Data & Analytics Platform mit Azure Databricks, stellst den reibungslosen Übergang zu den täglichen Abläufen sicher und optimierst die Serviceprozesse.
Job Technologien
Deine Rolle im Team
- Support VIG Group companies in the CEE region as they join our Data & Analytics Platform (Azure Databricks) and guide them through the onboarding process.
- Coordinate the smooth transition from project phase to daily operations and help keep everything running on schedule.
- Take care of day-to-day service operations and make sure service levels and quality standards are met.
- Keep an eye on performance, usage, and customer satisfaction - and turn these insights into helpful reports.
- Be a trusted contact for more complex service questions and help find practical, timely solutions.
- Continuously look for ways to improve our service processes, support innovation and document/implement it in ServiceNow.
Unsere Erwartungen an dich
Ausbildung
- Completed degree or vocational training in project management, business administration, or a related field as well as several years of experience in service or operations management - ideally in IT or data-related areas.
Qualifikationen
- Enjoy working with different teams and stakeholders and communicate clearly and confidently.
- Proficiency with service management Tools (e.g. ServiceNow), an ITIL Service Management certification is a plus.
- Fluency in English is essential; German and any other CEE language are beneficial.
- Open to occasional travel (around 20%) in the CEE region.
Erfahrung
- A good understanding of IT infrastructure and data platforms (experience with Azure is a plus).
- Able to juggle multiple tasks and projects, ideally with some project management experience or certification.
Benefits
Work-Life-Integration
Job Standorte
Themen mit denen du dich im Job beschäftigst
Das ist dein Arbeitgeber
Vienna Insurance Group AG Wiener Versicherung Gruppe
Wien
Wir sind ein führender Versicherungskonzern in Österreich sowie Zentral- und Osteuropa. Wir beschäftigen rund 23.000 Mitarbeiterinnen und Mitarbeiter, die durch Engagement, Kompetenz und Serviceorientierung hervorstechen.
Description
- Unternehmensgröße
- 250+ Employees
- Gründungsjahr
- 1824
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Banken, Finanz, Versicherung
Service Manager - Data & Analytics Platform
- Gehalt
- ab 75.000 € Brutto/Jahr
- Ort
- Wien
- Arbeitsmodell
- Hybrid, Onsite
