Oracle ERP Operations Specialist

In this role you will be an integral part of INNIO's ERP Team. An Oracle ERP Operations Specialist (m/f/d) is responsible for overseeing and managing the support of INNIO's ERP system. This includes ensuring the system is running smoothly, troubleshooting and managing issues in Oracle ERP.

• An innovative and international working environment
• A passionate team working together to develop Data Excellence at INNIO
• Remote & flexible working time model (depending on position and role)
• Health We Care Program - including company sport activities
• Moving cost support for new employees in accordance with policy
• Good connections to public transport - station in direct proximity (in HQ Jenbach)
• Transportation cost support in accordance with policy
• One of the best canteens in the area with healthy and various meals (in HQ Jenbach)
• Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities (in HQ Jenbach)
• Manage operational support tickets to maintain SLA and backlog
• Drive review calls with various support teams
• Drive Oracle service request resolutions and metrics
• Make sure support teams collaborate and follow our processes
• Drive improvements and simplification for a better support
• Manage change control board for controlling ERP changes
• Support ERP audits and focus on some assigned operational projects
• Align on customer needs and work on continuous improvements across INNIO teams