Application Support Engineer

ab 70,000 brutto/Jahr Gratkorn Support Vollzeit Unbefristetes Dienstverhältnis m/w/x

Deine Rolle im Team

  • Manage technical customer support activities. This includes remote and on site customer support.
  • Manage the global technical support infrastructure for the products under your responsibility (smartcards and software solution products).
  • Provide technical support, consultancy and guidance to customers during the system definition phase.
  • Support the development activities of the customer, based on international and local standards.
  • Support with technical expertise and customer input the development activities of the NXP internal R&D projects.
  • Support technical design-in and lead customer projects.
  • Provide technical product trainings to customers.
  • Prepare application notes, user manuals and technical support materials.
  • Prepare code snippets, sample implementations and supporting tools for customers.
  • Contribute to next generation product with customer feedback.
  • Develop close relationship with the worldwide technical support network.
  • Act as “voice of the customer” within the company. Take part in internal development programs as Product Support Owner
  • Take part as a stakeholder of the product definition and review meetings. As Product Support Owner define, track and validate project requirements based on customer needs.

Unsere Erwartungen an dich

Qualifikationen

  • Basic knowledge on cryptography
  • Project management basic knowledge (customer related projects)
  • Solution and “Value Proposition” oriented with focus to contribute to business growth
  • Target oriented and clear focus on results achievements
  • Team player & multi-culturally sensitive, process and quality oriented
  • Analytic, accurate, creative, flexible, open minded
  • Working independent, taking initiative
  • Flexible to travel

Erfahrung

  • At least 5 years of working experience
  • Experience with smartcards and secure microcontroller
  • Experience in embedded software development
  • ​Excellent communications and customer interfacing skills
  • Experience with smartcard Infrastructure
  • Experience in writing technical documentation
  • Object-oriented software development experience (full-stack client and server
  • Experience with agile development / SCRUM

Ausbildung

  • Bachelor / Master`s degree in Software Engineering, Informatics, Electrical Engineering or similar

Das ist dein Arbeitgeber

From microcontrollers and processors to sensors, analog ICs and connectivity, our technologies are fueling innovation in automotive, consumer, industrial and networking.

Branche

Industrie, Produktion

Gründungsjahr

2006

Benefits

  • 💰 Mitarbeiterprämie
  • ⏰ Flexible Arbeitszeiten
  • 🏠 Home Office
  • 🧳 Relocation Package
  • 🎳 Team Events
  • 🥘 Essenszulage
  • 🍏 Frisches Obst
  • ☕️ Kaffee, Tee o. Ä

Unsere AI informiert dich via Mail über deinen Wunschjob!